Human Resources & Administration Manager
DAL GROUP - DAL DAIRY
Total years of experience :22 years, 6 Months
DAL Group - www.dalgroup.com - is the largest and most diversified conglomerate in Sudan with 6000 employees & turnover 1+ billion $ -DAL Dairy - www.capodairy.com - HR & Administration Manager (800 employees company).
As Human Resources & Administration Manager and member of management team, I am responsible for driving talent management, organization effectiveness, communications and culture strategies. Also as HR team leader I am responsible of designs and implements programs to attract, develop, engage talent, and facilitate the building of high performing culture.
With more than 15 years of management in general and 8 years as human resources manager with DAL Dairy Company I was helped grow the company from a small business start up to a leading company in dairy sector in Sudan with 800 employees.
My roles as HR Manager & Administration are include (but not limited to) Manage HR annual plans, HR policies, system, structures, job descriptions & processes, recruitment & selection, personnel system employee & industrial relations, learning & development, performance management, the compensation & benefits, job grading, HR database system, administration, facilities management, health & safety, as well as advising the General Manager, Management team and senior leadership on all HR matters, policies & regulations issues.
I am also member of DAL Group HR Board (and role of HR Board is to provide HR leadership and governance in all aspects of HR to DAL Group HR Community and all DAL Group business units and functions).
MAIN DUTIES & RESPONSIBLITIES:
Maintains the work structure by updating job requirements and job descriptions for all positions.
Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
Prepares employees for assignments by establishing and conducting orientation and training programs.
Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management meeting with employees; hearing and resolving employee grievances; counseling employees and supervisors.
Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements;
Conducting investigations; maintaining records; representing the organization at hearings.
Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Completes human resource operational requirements by scheduling and assigning employees; following up on work results.
Maintains human resource staff by recruiting, selecting, orienting, and training employees.
Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
Contributes to team effort by accomplishing related results as needed.
Contribute to ISO system & procedures.
Implement the company policies as per Shell staff regulations.
Assist to Implement HR policies related to recruitment & training.
Advise Employees & Company Management on all issues related to Labor law & Regulations
Coordinator for all Employee relations issues & communications
Coordinator for Collective Agreement with Shell Employees Union (Meetings Preparation - Agenda - Meeting minutes - Distribution of meeting Action Items- Follow up of meeting action items implementation - Translation - Meeting facilities).
Responsible of Managing HR database systems (L`etabli) system & Global Business Warehouse database system (GBW).
Focal point for HR Business control (monitoring & reports).
Update on industrial relations issues.
Manage HR Services OPEX/CAPEX Budget.
Managing company building facilities, office spaces, Furniture, Equipment, for staff & expatriates.
Responsible of company employee’s legal issues.
Provision of company services including transportation- cleaning services canteen services - medical services - security services and maintenance services.
Manage of Staff Performance Management (competency assessment - evaluation- identify training needs- coaching-monitoring & supervision).
Manage Expatriates packages & services.
SELECTED ACHIEVMENTS
Achieved significant cost reduction in company & employees services i.e. staff canteen, employee’s transportation and medical services (30% cost reduction services for 2 years continuously).
Introduced and maintained staff regulations manual.
Developed and implemented new medical coverage service geographically (to cover employees within 3 cities).
Participated and represented the company in two collective agreements negotiations )Shell Sudan Focal point with Shell employees Union(
Created and maintained meeting rooms with high class facilities & technologies.
Participated actively in salary survey
Introduced, implemented and managed early retirement programs.
Introduced & managed successfully services outsourcing
Managed successfully Shell expatriates services with 85% satisfaction
ROLL
Management of the purchasing department, purchasing and delivery of all supplies and equipment.
KEYS
PURCHASES: Purchases and assures delivery of supplies and equipment.
PRICING: Responsible for quality pricing of services and goods.
REPORTS: Status and functions at department head meetings.
RECORDS: Maintains purchasing records.
QUOTATIONS: Direct quotations and bidding practices.
SPECIFICATIONS: Reviews specifications and costs for budget requirements.
RECOMMENDATIONS: Recommends general manager and department heads of specifications, minimum standards, qualities and prices of all goods.
RELATIONSHIPS: Organizes & attends information meetings vendors and the general manager or department heads concerning major purchases or contracts.
IMPORTS: Keep abreast of import requirements and customs duties and banking practices
SUPERVISING: Supervises of purchasing department employees.
NEGOTIATION: Negotiates lowest prices with suppliers & Service Providers Representatives.
