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Emad Abu Hardan

1-Branch manager in Union Co. for the manufacture and trade of leather products.

Catch and catchy. (14 branches distributed in Jordan and Canada)

Location:
United Arab Emirates - Dubai
Education:
Bachelor's degree, Business Administration
Experience:
19 years, 11 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
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Total Years of Experience:  19 Years, 11 Months   

June 2009 To Present

1-Branch manager in Union Co. for the manufacture and trade of leather products.

at Catch and catchy. (14 branches distributed in Jordan and Canada)
Location : Jordan - Irbid
1-Providing customer service in the branch.
2-Work to find a strong base of customers of the branch (specifically), the Company and its products and its various activities (In general).
3-Coordinating sales presentations throughout the year and months.
4-Follow up on all the major issues with the administration of branches in matters related to the sales section.
5-Preparation of studies and research that will develop the work in general and at the branch level (specifically)
6-overseeing the overall sales branch and ensure the target is achieved on daily and monthly bases.
7- Interview candidates for a variety of branches. And preparation of all relevant documents required for the management of human resources

Achievements:
*Twice Awarded for Best customer service,
*The best monthly sales for five consecutive months
February 2008 To May 2009

Assistant Branch manager in Gulf House for General Trading.

at Gulf House for General Trading
Location : Kuwait - Al Kuwait
1-Maintaining the stable branch sales.
2-Shop all items evenly.
3-Find shopping deals in the past month and seasons.
4-using of marketing tools to create innovation offers.
5-development of concepts and methods of selling and cross selling in order to achieve targets.
6-Solve all the problems related to the products and customers.
7-promoting and cross selling the products of other related company.

Achievements:
*Achieve the highest monthly sales rate in three consecutive months
*The first branches in monthly sales for the six months
June 2006 To December 2007

1-Branch manager in Mushier Al Aboushy for Investment Co. 2-Customer Service Executive.

at The Jordanian Center for Foot Care Specialist (Germany
Location : Jordan - Amman
1-Maintain maximum level of sales.
2-Follow-up sales and develop ways to sell.
3-handling customers in the branch and at the same time at the Center for Foot Care.
4- Providing detailed explanation to customers about the services to be provided by the Branch and the Centre.
5-Collection rate of sales of the branch through the center and from the center of the branch.
6-Set appointments for clients to attend the Centre, and maintaining the relation ship with them.
7-Change the view inside the branch.

8- Regular Meeting with the sellers and the development of any new concepts to increase the level of sales.
9-Take care of matters relating to employees in the branch and the center and followed up with HR.

Achievements:
*Employee Award ideal for several months
*The highest proportion of sales for three months in a row.
March 2004 To September 2007

SALESMAN

at Keepout Clothing and footwear.
Location : Jordan - Amman
1-Responsible for product demonstration.
2-Responsible in checking and ordering stocks.
3-Providing high standard of service to the customer.
4-Taking inventory.
5-Handling customer queries and complains efficiently.
7-Assisting the customer and promoting the new products.

Achievements:
*Award ID ideal four months, Top Sales Award, Award ID handsome.

Education

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Let employers know more about your education; remember, be clear and concise.
February 2006

Bachelor's degree, Business Administration

at Al Al Bait university
Location : Al Mafraq, Jordan
Marketing /sales / Business Development
 Overseeing the sales & marketing operations, thereby achieving increased sales growth and achieving targets.
 Utilizing client feedback & personal network to develop marketing intelligence for generating leads.
 Identifying streams for revenue growth & developing marketing plans to build consumer preference.
 Conducting competitor analysis by keeping abreast of market trends & achieving market share.

Customers Service
 Performing all customer service support services.
 Undertaking high responsible level of customer service in the absence of the Account Managers.
 Interfacing with the clients for suggesting the most viable services & product range and cultivating relations with them for securing repeat business
 Meet customers / Cross selling / understand customers need.

Team Management
 Leading & monitoring the performance of team members to ensure efficiency in process operations and meeting of individual & group targets.
 Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members.

Specialties & Skills

- Excellent research skills Monitor competitor’s activities

Follow the effectiveness of training programs & help in improving the same

Ability to close deals with clients and to work closely with these -liens to build the business.

IT SKILLS – (Windows 98/ 2000/ XP, MS Office & Internet Applications)

Customer service, Communication skills, Team building and Effective Feedback modules

Dynamic personality and leading skill

Ability to Initiate, develop, and coordinate and follow-up of the business

Professionally using so many different banks programs

- High advanced experience in development plans, strategies, and marketing goals.

- Excellent skills in opening new channels and closing the deals

Coordinate marketing, promotion and technical support with product manager and technical team

Presentation skills.

Promoting

Administration

Cross Selling

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Expert

Arabic

Expert

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