Chief Program Management Officer
Sonatrach
Total years of experience :30 years, 4 Months
Responsible for setting the technology future for one of the biggest LNG producer in the globe leading, steering the IT vision and exemplify the business partnership in addition to directing & managing the Projects Management Office (PMO) as well as the Enterprise Architecture & Planning Office (EAPO) Sections both comprising teams of program managers, project managers, enterprise architects on both Infrastructure & Business Solutions domains in addition of the planning & reporting team leads to orchestrate their objectives and align their achievements through working cross-functionally to organize and implement institutionalized PMO guidelines as well as setting the strategic technological steer for the whole IT initiatives, business projects and strategic focus for the IT department.
To lead a team that can frame complex strategic problems to develop clear recommendations, facilitate strategic sessions, drive effective cross-company teamwork, present to and discuss recommendations with executives, direct the planning, developing, communicating and monitoring key strategies and initiatives for RasGas IT.
To drive organizational efficiency and lead change consistent with business and IT strategy. Leads IT leadership team in developing the IT strategy and integrating with the enterprise RasGas strategy. Defines and improves IT management / governance processes in accordance with recognized industry standards and ensures efficient and effective planning and implementation.
To provide technology vision and leadership for developing and implementing information technology (IT) initiatives that improve cost effectiveness and business development in a constantly changing, competitive marketplace leading the company in planning and implementing processes and systems to support business operations and achieve more cost beneficial enterprise-wide IT operations.
Senior executive role, mandating a large span of controls over 4 continents to strategically plan and direct all the global corporate services related to R&D, Technical Production and IT.
R&D :
Direct global R&D program and oversee the development all the products & systems innovations & specifications required for global product list.
Develop all analytical and quality control metrics regarding product manufacturing shelf life and storage
Manage food industry issues that affect nutritional, food safety and regulatory compliance of global products.
Manage all ingredient specifications and approvals whether purchased or manufactured & coordinate & manage all Internal/Consumer sensory testing & sampling.
Review new equipment innovation to ensure compliance with global group standards.
Provide leadership and vision for development of R&D staff
Manage departmental budget and capital expenditures.
Technical Manufacturing:
This function leverages the overall global manufacturing of the group in terms of six main areas :
HSSE
Quality Control & Quality Management
New Projects & Engineering
Technical Operations & Global Sourcing
Supply Chain Optimization
Logistics
Information Technology :
Be the group CIO level in terms of setting the global IT strategies covering: Business Applications, Technical Portfolio, Infrastructure & Projects Management as well as Shared Services Centers.
The role identify the main key pillars for setting the global strategy in the form of:
SAP as the key ERP enabler of the Group.
Infrastructure Unification to pave the way to gloablize our infrastructre and to be able to move from the layer of services provision to service acquisition .
Leverage the key IT skills to manage large captial projects to service the group as an agile provider.
Establish the presence of global data centers strategically to position the group in the top quartile among its peers within the same industries.
Job Summary:
To direct and manage the effective use of information technology, technical engineering and infrastructure services by Shell companies in the Levant & North Africa Regions and to improve the competitiveness of these companies in pursuit of its technical and business objectives, as well as to continuously adopt the regional/global guidelines and develop their proper control mechanism.
Main Responsibilities:
•To advise The Levant & North Africa Countries and where relevant other Shell JVs on the proper management of IT efforts in terms of overall appropriateness, cost benefits, customer focus and quality of services provided.
•To support the companyies strategic objectives through the effective implementation of an IT strategic plan which compiles the global/regional/local needs of IT resources.
•To manage the resources of the Levant Countries IT group and ensure that a safe reliable, responsible and secure IT and telecommunication services are provided which are appropriate to the needs of the business.
• To plan, obtain approval for and control IT expenditure and to consolidate and report on all expenditure on IT activities in the Levant & North Africa Countries to the Central IT Organization.
• To develop, direct and control the technical, functional and administrative activities of personnel engaged or associated with the provision of automated information, telecom, technical engineering facilities and data communication services and processing capabilities.
• To provide continuous support for the JVs IT organization through proper engagement with Shell support and leveraging their technical and functional expertise.
• To enhance relations and to aim for a shared vision building with the IT counterpart in the oil governmental bodies to facilitate cost recovery process of IT expenditure.
• To implement locally the agreed plan of global processes and to make sure that minimum IT standards are continuously met.
•To advise Shell Egypt on the proper management of IT efforts in terms of overall appropriateness, cost benefits, customer focus and quality of services provided.
•To support the company’s strategic objectives through the effective implementation of an IT strategic plan which compiles the global/regional/local needs of IT resources.
•To specify IT investments in order to maximize the lifetime usage of the existing assets and that new hardware and software acquired is cost effective and resilient to technical and business changes.
•To liaise with EP IT CIO Office and EP Middle East (EPM) IT for IT services on all matters of policies, standards, guidelines and strategies which have a direct impact on IT as well as the local business environment, and to represent Shell Egypt’s interests in all forums where Group policy on such matters is determined.
•To manage the resources of Shell IT group and ensure that a safe reliable, responsible and secure IT and telecommunication services are provided which are appropriate to the needs of the business.
•To plan, obtain approval for and control IT expenditure and to consolidate and report on all expenditure on IT activities in Shell Egypt to the EPM IT.
•To ensure that a customer focused behavior is adopted by all IT personnel interacting with internal customers and to strive continuously for high customer satisfaction feedback.
•To develop, direct and control the technical, functional and administrative activities of personnel engaged or associated with the provision of automated information, telecom and data communication services and processing capabilities.
•To provide continuous support for Bapetco IT organization through proper engagement with Shell support and leveraging their technical and functional expertise.
•To enhance relations and to aim for a shared vision building with the IT counterpart in EGPC to facilitate cost recovery process of IT expenditure.
Working As The Deputy Director IT - Egyptian Cement Company Head Of The IT Department, Leading & Directing A Team Of 15 IT professionals In Which Two Of Them Are Direct Reports. Reporting To The CFO Member Of The EXCO In ECC In Which HOLCIM A Swiss Multinational Corporation Ranked The Second Largest Cement Company In The World Owns 45%.
1. Lead And Direct The Efforts To Establish The Company IT Policies And Standards Concerning Automation And Associated Resources.
2. Plan, Develop, Organize, Direct And Control The Management, Administrative And Functional Activities Of Personnel Engaged Or Associated With The Accomplishment Of Providing The Company With Automated Information, Telecommunication & Data Communication Services, And Processing Capabilities.
3. Research, Prepare, Submit, Defend, Administer And Control The Annual Departmental/Divisional Budget For Planned Projects & Objectives.
4. Oversee The Daily Operations Of Internal Divisions Through The Senior Management Of Those Responsibilities.
5. Direct The Preparation Of Reports, Recommendations And Presentations For The Board Of Directors, EXCO, Other Internal And External Management, And Other Technical Interests.
6. Coordinate Automation Needs With Different Departments Heads. Communicate Priorities, Status, Resource Availability, And Related Matters.
7. Represent The Company With Various Outside Information Systems And Technological Interests.
8. Streamline The IT Overall Global Strategy With The Company Strategic Plan & Strive To Achieve Outstanding Results For Supporting All Commercial & Production Objectives In Order To Maintain The Lead In The Egyptian Cement Market As Well As To Sustain The Dynamic Market Share Growth.
My Work In This Position Is Characterized By Independent Planning, Originality And Imagination To Develop Problem-Solving Techniques And/Or Courses Of Action In Addition To A Continous Planning & Directing Innovative IT Solutions.
Working As A Senior IT Advisor In Charge Of All The IT Activities, Business Process Enhancements And Reengineering Of The Commercial Sector As Well As Some Strategic IT Decisions And Proposal Planning, Reporting To The VP Commercial & IT Director In Cemex Egypt A Multinational Corporation which Is Part Of Cemex International Based In Monterrey Mexico (Www.Cemex.Com) And Ranked Number Three In The Cement World Which Manufactures And Distributes Gray & White Cement, Ready Mix Concrete, Aggregates And Owns Number One Maritime Fleet For Cement Transportation All Over The Globe. The IT Environment Consists Of IBM AS/400 Operating System And JD Edwards As an ERP System.
Responsibilities Added To The Prior Position:
1. Enhance Cemex Executive Systems Utilizations Through The Proper Presentation Of Different Business Cases Which Were Identified By The Board of Directors To Be Crucial For The Strategic Presence Of Cemex In Egypt In Order To Take Immediate Actions Towards Achieving A Healthy Business Growth. (e.g. : Market Share/Products/Competitors Analysis).
2. Participate In The Strategic Commercial Plan Preparation Providing Technical, Functional & Business Recommendations As Well As Advices To The Daily Business Operations Through The Focused Analysis Of The Commercial Performance Coordinating With The Different Commercial Management.
1. Ensure The Profitability And Value Added Process Reengineering For All The Business Process Redesign Supported By The IT Services & Operations.
2. Negotiate And Plan With The Business Users Complete Solutions And Alternatives In Order To Enhance Business Practices That Can Generate Competitive Solutions In Order To Provide The Business With A Superior Cometitive Edge Over Aggressive Competitors In The Egyptian Cement Market.
3. Analyze And Monitor Every Business Process In Order To Identify Areas Of Oppportunity To Be Incorporated To My Internal Customers To Provide Cost Efficient Results And Accomplish Their Business And Strategic Objectives.
4. To Act As First Line Contact Between Technology And Business Users To Support The Commercial Practices Change And Minimize The Impact On The Organization.
5. Coordinate & Manage The Development And The Implementation Of Solutions For The Different Processes, Ensuring Objectives Accomplishment Within Time & Budget And Supervise The Agreeements With External Collaborators Within A Perdefined Professional Service Level.
6. Participate In The Definition Of The IT Plan According To The Strategic Planning Objectives And Within The Conutry Business Paln, Validate The Impact And Seek The Effectiveness Of The Decision Making Operation.
7. Collaborate In The Analysis And Definition Of Strategies To Provide Better Input For Business Schemes That International Markets Needs In The Cement And Ready Mix Arena.
Achievements :
Finalize The Roll Out And Implementation Of The Commercial Decision Support System Which Was Facing Terrible Delay Due To The Lack Of IT Support In The Commercial Field.
Reduce The OverAll Lost Sales Opportunity By 20% Through The Introduction Of New Key Performance Indicators Such As Trade Consumption Factor And Product Concentration Availability.
Working in Loutfy Mansour International Distribution Company - LMIDC - Philip Morris Products Manufacturer & Affiliate And Part Of An Aggressive Consumer Group Consisting of UPS - United Parcel Service Courier Company, METRO Retail Chain Of Supermakets, B&O Bang & Olufsen Electronics, SIKLAM Dairy Products Manufacturer, KRAFT Products Distributer, HAYAT Mineral Water Manufacturer - As Oracle Systems & Implementations Manager, Reporting To The VP Corporate Services. Managing a staff head count of 39 personnel in which there are 4 Direct Reports: Oracle Systems Senior Analyst, Oracle Systems Senior Developer, Oracle DBA, Oracle Data Processing Supervisor.
Working with a yearly Budget of 1 Million Egyptian Pounds In Oracle Project Implementations.
Prime Responsibilities include but not limited to :
1. Provide A Consolidated Integration Vision For All Oracle Currently Implemented Systems Such As Oracle Financials Applications, Sales Force Information System And Marketing Information Systems.
2. Managing The Collection Of And Maintaining Market Sales And Distribution Data In Parallel With Focusing On Providing The Sales Department With A Complete Set Of Key Performance Indicators.
3. Planning, Implementing, Assessing And Controlling IT Systems To Raise The Level Of IT Support Effectiveness Within The Corporate Culture And To Ensure That All IT Investments Are Performed According To A Strcit Cost Benefit Analysis And A Benefitial Return On Investment.
4. Ensuring That All Reporting Systems Are Understood And Fully Utilized By LMIDC Sales Force, Different Financial Department And Providing Upper Management With Timely And Accurate Market Reports.
8. Issuing, Executing And Controlling IT Project Implementations Poilicies To Be Followed By Department Team In Addtion To Business Users In Order To Ensure That Oracle Systems Implentations Are Effectively Executed According To Management Expectations, Functional Effectiveness And Project Limitations (Timeli
1. Reengineered The Structure Of The IT Department To Provide A Dedicated Focus Towards InterNetworking And Telecommunications To Support The Vast & Rapid Growth Of The Distribtuion Business As Well As To Provide A Rigid Infrastructure Support For Other IT Activities.
2. Initiated The Help Desk Concept Aiming To Provide Corporate Business Users With A Professional And Timely IT Problem Solving .
3. Aided In The Corporate Netwroking Design Provided By The External IT Consultancy As Well As Assessing The Proposed Different Solutions To Provide LMIDC With The Top Notch Networking Technology and Prepared The Cost Benefit Analysis Of The Chosen Solution.
4. Established The Tactical And Strategical Directions Towards Oracle Financial Implementation For Redirecting The Project Towards A Complete Success Focusing Towards Having An Integrated Vision To Reach A Smooth & Troubles-Free ERP Operations..
Achievements :
Restructured The IT Department To Achieve The Balanced Business Vs Systems Factor To Be More Cost Effective And More Objective Focused Oriented.
Designed & Implemented A WAN Topology Between The Head Office In Cairo & Alexandria Main Distribution Center That Utilized The Latest In The Networking Field.
Structured The DSS Initiative In A Way That Most Business Monitoring Key Performance Indicators Were Realized.
Enhanced The Finance Operations Corporate Wise Through Eliminating Redundant Business Processes And Providing Space For Consolidating Financial Analysis.
Providing Plans And Implementations For A Robust IT Infrastructure Able To Support Diversified Business Functionalities 24/7/365.
Meeting 95% Of The Long Term Strategic Objectives Giving An Outstanding Boost For The Market Share.
Introduced The Concept Of Distributed Managed Warehouse Technique While The Implementation Of Oracle Inventory Module Leading To A Total Success And An Efficient Service For A Very Complex Product/Warehouses Environment.
1. Enhance The Customer Satisfaction Work Place By Working Continuously Towards Improving The Customer Satisfaction Index As Per Agreed Upon Target In Order To fulfill The Presentation Of The Quality & Value Of The Needed Information In The Right Time.
2. Integrate The IT Function With The Respective Business & Business Users & Raise Their Awareness Of Potential Improvements Through The Use Of IT.
3. Lead & Motivate The Division Team To fulfill Division And Personal Targets.
4. Investigate, Evaluate And Recommend On new Business SystemsTo Meet The Different Business Unit Requirements In Order To Enhance And Build upon The Oracle ERP Functionalities.
5. Provide A Detailed And Professional Backup & Recovery Policies & Procedures To Ensure That The Most Valuable Asset Which Is Information Are Highly And Safely Treated.
1. Perform Daily Corporate Business Support To Ensure Their Availability And Reliability For All Users.
2. Implement Users Professional & Qualified Training For The Assgined IT Systems And Monitor Their Utilzations Patterns In Order To Provide Users With The Proper Tools To Maximize Their Throughput.
3. Perform Information Systems And Data Backup In Compliance With Depratment Disaster Recovery Plan To Minimize System Down Time & Ensure Data Integrity.
4. Administer The Networking Operating Systems Environment In Coordination With The Network Supervisor To Provide A Full Compatibility Atmosphere Between The NOS And The Different Administered Information Systems.
5. Perform Capacity Planning For All Database Environments As Well As Systems & Database Performance Tunning.
1. Install And Configure Different Operating Systems As Well As Maintain A Healthy Networking Environement.
2. Provide Technical Support To All Business Users On Different Types Of Operating Systems And Networking Structure.
3. Train All Users On Operating Systems As Well As Office Applications as well as Conducting Train The Trainer Methodologies In Order To Provide Them With IT Guidance.
1. Analyse, Design, Program The Tobacco Costing System To Provide The Costing Division In The Finance Department With A Complete Reporting On The Costs Of Tobacco Cut Filler As Well As The NTM’s Costs.
2. Aid In The Analysis, Requirements Gathering, Design And Program The Financial System Of The Tobacco Company To Provide The Finance Department With P/L Statements and Balance Sheets As Well As Different Financial Expenses Reports.
3. Analyse, Design, Program The Sales Force Data Entry Information System To Provide The Sales Department With A Complete Reporting On The Sales Force Performance. This System Prevailed For Three Years And Wiped Out The SFIS Provided By Philip Morris.
1. Computer Sales System Programming Including Dbase, Lotus And Quattro Pro Programs In Order To Support The Sales & Biding Acitivites As Well As Provide Uptodate Information & Analysis For The Sales Force About The Pricing Schems Of Competitors.
2. Quotations Analysis, Pricing And Stocks Coordination With Caterpillar HQ To Provide An Insight Towards The Sales Forecast Planned & Its Performance.
Graduated with Excellent Merit.
Graduated With Merit Excellent & GPA : 3.45
Diploma in business administration.
French Education for 12 years.