Travel Counsler
Carlson Wagonlit Travel
Total years of experience :17 years, 1 Months
§ Assist clients in finding travel package deals for their needs
§ Aid clients with reservations, transfers, changes, and cancellations
§ Book domestic and international reservations for air travel, hotel and car rentals
§ Secure new client sales and retention through customer service provided
§ Monitor and sort global distribution system (GDS) queues (or similar program) to maintain quality control
§ Stay educated on airline rules, regulations and current affairs§ Provide alternatives for customer travel§ Meet & Greet handling.
§ Making vouchers.
§ Prepare correspondence, reports, and materials for publications and presentations.
§ Prepare and maintain President's expense report.
§ Setup and coordinate meetings and conferences.
§ Create, transcribe, and distribute meeting agendas and minutes.
§ Answer telephone calls and handle it in appropriate manner.
§ Meet and greet clients and visitors.
§ Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
§ Maintain hard copy and electronic filing system.
§ Sign for UPS/Fed Ex/Airborne packages.
§ Coordinate project-based work.
§ Telemarketing
§ Receiving customer orders and inquiries
Continuing education classes in ticketing in Cairo Business Center.