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Eman Fikry

customer service officer

ALSALAM INTERNATIONAL HOSPITAL

Location:
Kuwait - Al Kuwait
Education:
Diploma, English
Experience:
19 years, 10 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  19 Years, 10 Months   

May 2010 To Present

customer service officer

at ALSALAM INTERNATIONAL HOSPITAL
Location : Kuwait - Al Kuwait
My responsibility is to carry on all the tasks of arranging patient appointments, preparing there medical files, operations arrangements and medical reports.
As a customer service representative my basic role is to ensure a high standard of customer service which should exceed the customers expectations, and handle all patient's complaints.
May 2004 To July 2009

purser flight attendant

at yemen airways
Location : Yemen
As a flight attendant my basic job was to ensure the safety and security of passengers, and as team work we help each other to achieve career goals, while providing out standing customer service.
As a purser flight attendant my responsibility was to have the overall responsibility to the aircraft commander for the conduct, co-ordination and performance of the cabin operations and safety duties in addition to oversee the work of the other attendants aboard the aircraft, while performing most of the same duties.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
May 2003

Diploma, English

at faculy of arts, English department
Location : Zagazig, Egypt
Grade: 80 out of 100

Specialties & Skills

Client Co ordination

General Office Duties

Creative Skills

Microsoft Office software & the Internet

 Skill to communicate, delegate, and motivate discipline within the team.

 Talented and multi-skilled individual with many superior attributes.

 Excellent communications, presentations and negotiation skills.

 Good leadership and management skills.

Team Management

Customer Service

Public Relations

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Arabic

Expert

English

Expert

French

Intermediate

Memberships

Are you a member of any organization or professional club?
Your professional memberships provide an informative signal about your career aspirations, so add them!
Organization : egyptian scout organization
Membership/Role : leading scout
Member since : June 2002

Training and Certifications

icdl certificate ( Certificate )

Issued in: August 2009 Valid Until: - November 2009

Hobbies and Interests

Share your hobbies and interests so employers can know more about you.
Help employers know more about you by looking at your hobbies and interests

travelling, swimming and play music

Recommendations

Why should I get recommendations?
Get recommendations from your peers and make your profile stand out! Recommendations help employers see that you'er distinguished in your professional areas of expertise.

As HSE Engineer in ABB

By
Kareem Gabry
(CLIENT) on 19-02-2013
"She is an optimistic & ambitious professional that cares about continuous progress & development. She has excellent communication skills & a character of promising future."

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