HR Specialist
Silver-med
Total years of experience :12 years, 2 months
- Responsible for contact between customers and companies. Assists with complaints, orders, errors, account questions, billing and other queries.
- Resolve customer complaints via phone and email.
- Place or cancel orders.
- Answer questions about warranties or terms of sale.
Assist customers effectively by solving customer disputes
Provide customer additional information or explains services
Discusse products offered and ensures customer satisfaction
Tactfully handle confrontational or stressful interactions with the public
Complete supporting paperwork and data entry as required
Accurately capture customer information
English course at American university in Cairo (level 303) Working as volunteer at Food bank. • good Computer Skills software. • MS Excel and Words XP.