Emily Kloos, Learning & Development Consultant and Trainer

Emily Kloos

Learning & Development Consultant and Trainer

Savant Learning Partners

Location
United Arab Emirates - Dubai
Education
Master's degree, Business Administration
Experience
9 years, 6 months

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Work Experience

Total years of experience :9 years, 6 months

Learning & Development Consultant and Trainer at Savant Learning Partners
  • Netherlands
  • December 2010 to May 2012

Savant Learning Partners is a small company with vast experience in supporting large
organizations with their learning needs by creating custom made training and development
programs.

As a Learning and Development Consultant I establish custom made training and development
programs based on the specific needs of an organization.
Key responsibilities: • Advising large companies in the Netherlands and Belgium on their in-company
training and development programs.
• Design and develop training and development programs (e.g. a four year
development program for intermediary and managers at a large employment
agency, several training programs for governmental organizations, an introduction
program for the employees of a conference centre)
• Leading project teams for developing training material.
• In-company trainer (custom made training e.g. project management, business cases,
financial accountability, train de trainer, didactic skills, communication skills)

Learning & Development Consultant and Trainer at Nederlandse Spoorwegen
  • Netherlands
  • February 2008 to November 2010

The Nederlandse Spoorwegen is the railway company of the Netherlands, arranging
(inter) national passenger transport, providing service and information to their customers and maintaining the trains.

As a Learning and Development Consultant I have established custom made training,
development and change programs based on the specific needs of a division within the
Nederlandse Spoorwegen, e.g. NS Hispeed (international division), train drivers, service and logistics.
Key responsibilities: • Advising managers on their training and development issues related to the multi- annual plan and the composition of their team.
• Design and develop training, development and change programs (e.g. quality
training, management skills, system training)
• Leading project teams for developing training material.
• Trainer (custom made training e.g. train de trainer, didactic skills, developing training
material)

Junior Change Consultant and Trainer at Pentascope
  • Netherlands
  • February 2006 to February 2008

Pentascope is a medium-sized company and stands for the successful implementation of envisaged changes in the field of processes, systems, culture and management. Their approach to change is building a bridge between the objectives and characteristics of an organization by bringing people together, empowering them and enabling them to work towards common
goals.

As a Change Consultant I have accompanied organizations in their change process by analyzing the current situation in relation the set objectives, develop a clear picture of the desired
approach (a roadmap that will constantly be refined) and inspiring and empowering people to jointly achieve their envisaged change.
Key responsibilities: • Consultant and project leader for (non) profit organizations with projects like establishing the volunteer division within the regional police, establishing the
information organization of the regional police, reorganization of an Intermediate
Vocational Training, integration between a black and white school, implementation of new systems within a large telecommunication company.
• Trainer (custom made training e.g. time management, soft skills, creativity, system
implementations)

Product Developer at Effectory
  • Netherlands
  • May 2005 to February 2006

Effectory is Europe's largest employee survey specialist. The surveys give organizations the opportunity to identify the attitudinal drivers of organizational performance. Effectory's
approach is based on improvement, development and action planning. The information they
deliver is clear, to the point, confronting and stimulates immediate improvement.

As a Product Developer I have developed the organisational X-ray®. This is Europe's most
extensively used attitudinal model, because it encompasses all know attitudinal drivers like e.g. employee engagement, efficiency, role clarity, leadership, motivation.
Key responsibilities: • Developing the organisational X-ray® based on scientific research including model
report, training and communication.
• Train the trainer for colleagues.
• Co-author of the book 'Winnen met uw medewerkers'. A small book we gave to clients who executed the survey.

Education

Master's degree, Business Administration
  • at Vrije Universiteit Amsterdam
  • September 2005

Vrije Universiteit Amsterdam (University) Business Administration (Master degree) 2004-2005

Bachelor's degree, Sociology
  • at Rijks Universiteit Groningen
  • August 2004

Rijks Universiteit Groningen (University) Sociology (Bachelor of Science) 2001-2004

High school or equivalent, Applied Communication Science
  • at Technische Universiteit Twente
  • January 2000

Technische Universiteit Twente (University) Applied Communication Science 1999-2000

High school or equivalent, Pre university Education
  • at Lauwerscollege
  • July 1999

Specialties & Skills

Training Program Development
Training Course Development
Coaching
Training Personnel
Training
Prince 2
Coaching
VOCATIONAL TRAINING

Languages

Dutch
Expert
English
Expert
German
Intermediate

Training and Certifications

Yes (Certificate)
Date Attended:
October 2008
Valid Until:
July 2009