VP & Head of Business Analytics and Performance
Full-time Sub Division: Business Management GPB Division: Global Private Banking
Company Description
First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you’ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – together
Job Description
Business Analytics: Utilize data-driven insights to provide actionable recommendations for business strategy formulation and execution.
Performance Analytics:
Analyze business and product performance metrics to identify areas of improvement and opportunities for growth. Develop frameworks to define Team Standards and optimal ways for working to drive consistency of performance. Develop and maintain a recognition program for Global Private Banking
Segment Performance: Evaluate segment performance to optimize resource allocation and tailor services to specific client segments.
Data Management: Oversee the management and governance of data to ensure accuracy, reliability, and security.
RM Incentives:
Analyze and optimize relationship manager (RM) incentives to drive desired behaviors and outcomes. Recommend new procedures / policies related to the sales compensation programs. Support the process related to compensation calculations & pay-out.
Trend Analysis: Monitor industry trends and anticipate market shifts to proactively position the organization for success.
Competitive Analysis: Conduct competitive analysis to identify strengths, weaknesses, opportunities, and threats within the market landscape.
Marketing Campaigns: Collaborate with marketing teams to develop data-driven strategies for effective marketing campaigns.
Stakeholder Management: Communicate insights and recommendations to senior management and various stakeholders to facilitate informed decision-making.
Team Leadership: Lead and mentor a team of analysts to foster a culture of continuous learning and professional development.
Performance Monitoring, Reporting, and Optimization:
Performance tracking and KPIs monitoring to ensure delivery of an effective and consistent Performance Review Cycle / Monthly Business reviews Portfolio optimization based on customer insights, commercial drivers and business priorities
Product Performance and Analytics:
Contribute to the development of an attractive and profitable marketing strategy by working on the definition and development of the range of products & services, its depth and its variations according to the different customer segments and geographic markets. Participate in the design of marketing campaigns and carry out market studies aimed at understanding the needs of our customers today and tomorrow. Products & Business performance management with development and monitoring of commercial and product objectives, activity monitoring (pipeline, transformation, quantitative and qualitative KPIs, etc) Development and monitoring of objectives and activity monitoring for each Products Line at entities and clients level Analysis of business activity (per products, teams, clients segments, etc…) aimed at identifying additional revenues with a view to marketing the products & services offering Contribute to increasing our market share in private banking businesses and strengthen the identity of our offering by ensuring consistency across all of our entities. Understand and anticipate trends in order to detect new offer opportunities (competitive intelligence). Plan marketing and optimize the deployment of the offer to ensure perfect appropriation by the Front Office. Coordinate and optimize the visibility of investments content that may be of client interest in terms of offers, in coordination with the Products, Marcom, Compliance & Legal departments.
Develop a culture of internal and external customer feedback and implement innovative ideas to increase engagement on our offers
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VP & Head of Business Analytics and Performance
Dubai, United Arab Emirates * Full-time
