Project Coordination Manager
AKSHAY TECHNOLOGY – Citibank Technology Infrastructure
Total years of experience :24 years, 8 Months
o Managed and oversee Oud Metha Tower Citi Restack Project coordination in detailed activity plan, schedule in overall restack program. Technology Infrastructure scope; corporate workplace, business units and multiple external vendors on project planning activities to ensure an end to end execution. Includes IT equipment purchasing and deliveries, tracking, reporting, and escalation. Act as a single point of contact in Tech related activities and resolving all escalated issues, project documentation, plans and designs involving network, voice, audiovisual, desktop, rack installations, servers, and users swing move.
o Managed (Buy, Refurbish, and Sell) Assisting clients on various types of cars; in refurbishing, repainting, engine overhauling, and selling. Likewise as real property agent selling House & Lot, including house restoration (joinery, fit-outs), roofing, piping - plumbing, electrical rewiring, painting, and landscaping.
o Managed and administer proposals in developing new business strategies and market opportunities, includes; government programs, presidential platforms in good governance, and unique concept design (buildings, solar housing, state of the art Aquaponic farms, tourism hub, exotic beach resorts, and theme parks and marketing commercial advertisement programs).
o Managed daily sales orders and quotations process of spare parts - annually surpassed sales target, customer relations, service agreements, warranty claims, sourcing of non-available items, purchasing, payments and consolidations, action plan and sales report including frequent regional travels & local visits to Terminals & Industrial clients for smooth operational service, sales and customer satisfaction.
o Multi-tasking includes; Bromma continuous regional repair programs, 24/7 on-call support, home access work process of sales & quotes and general product services. Liaising warehouse, logistics, and shipments of goods, schedules of commissioning, maintenance & repair services.
o Country of responsibilities: Afghanistan, Bahrain, Djibouti, Egypt, Iran, Iraq, Jordan, Kenya, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar, Sudan, Syria, Tanzania, Uganda, Yemen, and the United Arab Emirates.
o Managed and oversees Bromma - Grand Canyon project, a global quality service initiative handling regional spreader repairs in the Middle East, East Africa, Pakistan, and India.
o Managed and led repair teams; consist of seven Swedish welding technical supervisors and two Egyptian electrical engineers, five repair contractors, NDT Inspectors, and a Land & Sea shipment transporter… frequent regional client travel visits for customer relation and satisfaction.
o Includes; quality control & requirements, planning and deliveries, budget control and accounts, purchasing and acquiring resources, coordination of team efforts and third-party contractor’s project delivery according to strict deadlines, staff accommodations, flat renovations, car rentals.
o Proficiently exceeded the refurbishing performances standards of Bromma Asia, Europe, and the Americas in terms of administration, cost-effectiveness in expenditures, outstanding teamwork, fastest accurate repairs, and product deliveries.
o Country of responsibilities: Djibouti, Egypt, India, Iran, Jordan, Kingdom of Saudi Arabia, La Reunion, Lebanon, Mauritius, Oman, Pakistan, Sudan, and the United Arab Emirates.
o In charge of the migration project VXML-IVR system set-up, regional coordination through application developers and various vendors, set timelines and milestones for completion of application development, project status documentation and weekly progress reporting. Analysis and testing for application enhancements of business and technology areas, meeting with users and vendors further understanding on additional actual improvements, administer in revising VXML-IVR project requirements and documentation, conduct user acceptance testing, on-site integration testing, partake in disaster recovery testing, cut-over, defining interfaces with the existing platform, call tagging, web application hosting and design modules.
o Managed QA/QC Electrical Mechanical project coordination and documentation, commissioning workflow, progress monitoring & reporting and document control process through main and sub- contractor’s designs of Al-Mirfa Water Desalination Plant construction scheme.
o Managed receiving & outgoing documents, organize library system; number registry, book filing, control of ITR, QCR, Punch List, BOQ, MRIR, MISS, Submittals, Technical Documents documentations.
o Tracking of various deliverable documents in compliance with requirements for the commissioning process.
o Obtained approvals of submittals, certification, technical documents, drawings, transmittal, and testing.
o Coordinate system and boundaries, service operating procedure, project timelines for the commissioning, qualifications, and validation.
o Maintained documents of change control and record all document changes, history, and distribution.
o Ensured full compliance with workflow procedures for pre-commissioning and its phases.
o Assigned document number classifications for Electrical, Mechanical, Commissioning (surge vessels, instrumentation, pipes, etc.)
o Production Controller Officer (International Card Center): Managed Citibank Latin America Convergence Project. Project team leader; coordinated and directed all phases of project based-efforts, tasked to transmigrate card data files from Delaware USA into Singapore database system.
o Country of responsibilities: Argentina, Caribbean, Chile, Colombia, Mexico, Panama, Peru, Puerto Rico, and Venezuela.
o Production Controller Officer (Asia Pacific Processing Center): Managed Citibank Asia Pacific Banking and Cards Y2K Project. Led operations strategic directions with full responsibility for bottom-line factors, user acceptance testing, and development process for regional Asia Pacific 24/7 batch processing management.
o Country of responsibilities: Australia, Bahrain, Egypt, Guam, Hong Kong, Indonesia, Japan, Korea, Latin America, Pakistan, Philippines, Poland, Singapore, Kingdom of Saudi Arabia, Thailand, Turkey, and the United Arab Emirates.
o In charge for the performance of specific systems programming processes; maintenance of any of the system, user and network environment; Generation of regular performance and capacity report, including long-range planning, coding, testing and documentation of simple to complex system programs. Insightful, result driven by notable success directing a broad range of IT networking initiatives while participating in the planning, disaster recovery, analysis and implementation of application and hardware solutions. Excelled at providing comprehensive secure network design, systems analysis, and full life-cycle project development. Hands-on experience leading all stages of system development efforts, including requirements definition, design architecture, testing, and support. (Commended for bank-wide ATM Excellence Support)
