Crew Trainer
al-maoushirji catering ( mc donalds )
Total years of experience :7 years, 6 months
To give the customer a 100% customer satisfaction and giving value to their money.
Ensure to deliver a hot and quality fresh food.
Handling cash registers.
Trained newly hired crew on the standard operating procedures.
Implement and execute the standards set by the company.
Assisting the managers for the station rotation of the crew or floor control
To check and recheck that all products are served hot and fresh
Maintaining and ensuring all equipments are working properly
Giving updates to the managers for any critical products
Responsible for the weekly and monthly inventory
Second in command in the store operations
Liaises with customers in all areas of sales and follows the standard Selling Process
Maximizes sales opportunities in the process of closing a sale during customer encounters
Consistenly meets sales targets as set by the team
Processes various modes of payments as accepted by the store
Ensures familiarity in the use of the POS System
Replenishes stocks whenever necessary
Handles customer complaints and directs concerns to appropriate channels when necessary
Follows standard stockroom organization; sorting items by classification, category, vendor, style
Promotes and supports brand marketing strategies and loyalty programs
Salutatorian