Erika de Leus, Branch Manager (current position)

Erika de Leus

Branch Manager (current position)

TERMINEX PEST CONTROL SERVICES

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Agriculture - Entomology
Experience
9 years, 2 months

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Work Experience

Total years of experience :9 years, 2 months

Branch Manager (current position) at TERMINEX PEST CONTROL SERVICES
  • United Arab Emirates - Abu Dhabi
  • August 2009 to October 2014

Designation:
Initial Role: Entomologist (Technical) and Asst. of the OM & GM (Aug 2009 - Dec 2010)
Promoted to: Operations Manager / Department Head and Entomologist (Dec 2010 - Sep 2012)
Promoted to: Branch Manager and Entomologist (Sep 2012 - Oct 2014)


Responsibilities: Entomologist and OM/GM Assistant:
- Preparation of tender submittals and necessary technical aspect needed by the project
- Attend meetings in relation to technical issues
- Conduct in-house trainigs, workshop, seminar to pest control technicians and staffs
- Receipt and responding to e-mail correspondences of the General Manager
- Responsible in visa application and flight bookings for business trips
- Encoding and proper filing of the daily service reports gathered from service technicians
- Maintenance and document control of outgoing and incoming documents
- Preparation of quotations / proposals / bid documents
- Tracking of tender progress by means of regular telecommunication with clients
- Online registration with clients during prequalifications stage (ex. TAKREER, ADNOC, ADGAS, etc.)
- Aides in collection of receivables, if needed
- Maintaining back-up of client portfolio and AR (account receivable) record
- Handles petty cash in the absence of the Accountant
- Preparation and issuance of contract renewal notifications
- Maintenance of legal documents and monitoring of each validity period
- Aides in ISO accreditation
- Over-all incharge on supervision of administrative matter


Responsibilities: Operations Manager / Department Head and Entomologist
- Over-all incharge on the supervision of operations
- Attend meetings in relation to work technicality
- Acts as support system to Sales Department during sales execution
- Preparation of project compliances, method statement, and other necessary documents in relation to material and technical submittal
- Supervision of technicians during pest control activity if necessary
- Random site inspection or facility audit
- Preparation of essential reports for submission to clients such as: facility audit reports, trending analysis, and recommendations
- Representative on exhibitions and act as one of the front liner in service promotion
- Accountable to search for competent products or materials which are internationally produced for registration with the UAE Ministry of Environment and Water prior to usage in UAE
- Responsible in full transaction with international suppliers
- Complete assessment / quality assurance of locally-based products prior to usage
- Authorized representative of the company to sign legal documents and manage bank-related transactions on behalf of the General Manager
- Maintenance and monitoring of internet banking system transactions


Responsibilities: Branch Manager and Entomologist
- Over-all incharge on Sales and Operations of Abu Dhabi branch
- Generate marketing strategy and operations plan
- Conducting yearly performance assessment of the staff
- Attend tender invitations classified as prospective major projects
- Representative on exhibitions and act as one of the front liner in service promotion
- Responsible in achieving sales profitability and proper budgeting of expenditure
- Sole authorized representative of the company on behalf of the General Manager in relation to legal transactions with government-related matters and other work-related affairs
- Visiting international suppliers concerning commercial and technical issues
- Responsible in relation to accreditation of company to be included on "Vedor List"
- Responsible in relation to accreditation of products being used in pest control activity to be included on project specification
- Responsible in over-all assessment of product and its literature prior to registration with UAE Ministry of Environment and Water
- Aides in ISO and OHSAS accreditation
- Representative of the company as Agriculture Engineer

Field Biologist or Entomologist at RENTOKIL INITIALS PHILIPPINES, INC
  • Philippines
  • February 2008 to July 2009

- Site auditing and attending client concerns
- Provides support to clients during internal audit
- Provides seminar to customers with regards to pest awareness and pest preventive measures
- Facility inspection and assessment of site condition as part of the integrated pest management
program
- Act as support system of Sales Representatives regarding technical aspects during sales execution
- Preparation of technical proposal and integrated pest management plan
- Assessment and training of new sales executives
- Provision of seminar to office-based staffs and other local branches at least once a year regarding basic pest biology and control measures (and other topics deemed necessary)
- Insecticide analysis prior to usage and recommendation of proper pesticides for use in pest
control activity
- Monitoring of technicians during treatment if necessary or required
- Attend seminars or trainings and disseminate the information to technicians and staffs
- Provision of monthly "Incident Report" during absence of the Health and Safety Officer

Assitant Technical and Operations Supervisor at TERMINIX PEST CONTROL / FACILITIES MANAGEMENT, INC.
  • Philippines
  • December 2005 to February 2008

- Provision of treatment schedule to existing clients in a monthly basis (100% client retention)
- Supervision of technicians during pest control activity
- Quarterly performance evaluation of the handled staffs
- Monitoring of operations expenses in general
- Regular inventory and keeping maintenance report of pest control equipment
- Visiting handled customers at least once a month and conduct facility inspection
- Act as support system to clients by personal presence during internal audit related to pest control
- Assessment of insecticides' efficacy prior to usage
- Attend seminars or trainings related to pest control and disseminate the information to staffs and technicians
- Conducting "Pest Awareness" seminar and training to technicians, staff, and customers
- Responsible in training of newly hired sales or supervisors
- Generate new sales to meet monthly target
- Preparation of quotation and keeping track of sales progress
- Generate marketing plan with the Sales and Marketing Team
- Representative of the company during exhibition

Farm Manager / Entomologist at ALFONSO GREENHOUSE FARM
  • Philippines
  • September 2005 to December 2005

- Over-all incharge in supervision of daily routinary work of laborers
- Assuring proper crop growth and stability of sales income
- Data gathering and interpretation of result
- Physical inventory of supplies
- Proper tracking of deliverables to site destinations
- Construction of pest management plan
- Conducting trainings to laborers with regards to pest biology and control measures

Education

Bachelor's degree, Agriculture - Entomology
  • at University of the Philippines
  • April 2005

University of the Philippines is being recognized as "The Nation's Premier University" according to Senate Resolution No. 276 of the Senate of the Philippines Specialization : Insect Ecology and Behavior Thesis Title : Life History of Bibasis gomata lorquini on Host Plant Scheflera elliptica Book Published : 60 pages, year 2005 Thesis Award : Nominated

Specialties & Skills

Critical Thinking
Result Oriented
Dynamic Leader
Board Certified
CLIENTS
FACILITIES MANAGEMENT
INSPECTION
INTERNAL AUDIT
INVENTORY
NEW SALES
OF SALES
TRAINING

Languages

English
Expert
Tagalog
Expert

Memberships

UP Alumni Association
  • Member
  • May 2005
UP Entomological Society
  • Member
  • January 2004

Training and Certifications

Board of Agriculture Passer / Certified Entomologist (Certificate)
Date Attended:
August 2005
 Professional Project Management Program (Training)
Training Institute:
Cambridge Education, Abu Dhabi, UAE
Date Attended:
July 2012
Duration:
50 hours
 Application Technology and Training Workshop (Guide for Pest Control Professionals) (Training)
Training Institute:
sponsored by Ecovar Trading, held in JW Marriot Dubai
Date Attended:
April 2014
Duration:
8 hours
Professional Equivalency Rating issued by Ministry of Higher Education (Certificate)
Date Attended:
March 2014

Hobbies

  • Reading Informative Literatures