Middle East & Asia Real Time Operation Support Center Manager
Schlumberger
Total years of experience :13 years, 6 months
* In charge of largest Operation Support Center in the company, supporting 25 countries in Middle East & Asia region, managing the support center and other engineers in the center and promote the services delivered to customers
* Created and implemented new workflow within operation support center to improve work efficiency and better data handling
* Increased operation support center capability in real time monitoring by 50%
* Responsible for supervision and quality control of open hole and cased hole wireline logging
* Improved the quality of the services delivered to customers by monitoring, providing support and coaching field engineers
* Achieved improvement of Total Non Conformance Rate for Middle East & Asia by 20%
* Submitted best practices, technical alert, and enhancement request to technology center on new product
* Trained, coached, and managed field engineers, technician, and operators in 4 countries : UAE, Oman, Pakistan, Yemen overseeing more than 400 headcounts
* Worked with personnel manager in making personal development plan and improving attrition rate
* Developed and implemented training program to improve field population proficiency
* Monitored field population job load factor to ensure adequate number of personnel is maintained to provide best service quality to customer
* Utilized lean six sigma method in creating processes to improve service quality
* Ensure appropriate training and certification is acquired and implemented on jobs
* Performed technical review for engineers’ promotion including coaching on presentation skills for technical project presentation
* Supported Petroleum Development Oman with high volume oil & gas operation in complex and diverse environment
* Designed and analyzed work program along with providing on site basic open hole and cased hole log interpretation
* Review and evaluate new wireline technologies and analysis technique and make recommendation for their application where suitable
* Applied new downhole sampling technique to acquire downhole reservoir fluid sample with very low contamination which lead to new oil formation discovery
* Provided support for VICO’s daily operation, especially related to wireline works, proposed solutions to problems encountered
* Designed and wrote open hole and cased hole wireline programs, followed up with planning and execution to ensure smooth operation
* Implemented new perforation technology and petrophysics application to help low permeability reservoir study which lead to increased oil production
* Utilized company product to performed formation evaluation & production services for customers.
* Performed quality control and preparatory work on well data including normalizing, depth matching, logging run splices, environmental corrections, check formation tops, review core analysis and formation test reports
* Assigned as lead engineer for high pressure and high temperature logging for Total E&P Indonesie. Amerada Hess UK
GPA is 3.18 out of 4.0 In final year of study, succeeded to isolate a microorganism which capable to degrade chloroanilin (a contaminant in agricultural soil). The result is implemented in land bio-remedial program in contaminated agricultural land in West Java, Indonesia and presented in technical seminar Completed internship at Toshiba Indonesia, evaluated wastewater treatment plant. Submitted final report and made proposition of recycling chemical material to improve wastewater treatment economically.
