إسلام حنيحن, Technical Support Engineer

إسلام حنيحن

Technical Support Engineer

صحارى نت

البلد
المملكة العربية السعودية - الدمام
التعليم
بكالوريوس, B.Sc. in Communication Engineering
الخبرة
11 سنة, شهر واحد

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :11 سنة, شهر واحد

Technical Support Engineer في صحارى نت
  • المملكة العربية السعودية - الدمام
  • أشغل هذه الوظيفة منذ أغسطس 2013

- Identified technical problems and debugged hardware and software related to LANs/WANs.

- Serve subscribers of Dial-up, DSL, Cable, wireless, WiFi.

Troubleshooting connectivity, email & browser issues of all kinds (i.e. Email, DSL, and Dial up, Wireless).

- Basic troubleshooting such as - check if webpage is up, ping and trace routes, reverse DNS lookup, and FTP support.

- Analyze and evaluate technical business requirements; and develop viable solutions/processes to meet customer requirements through Goldmine CRM.

(Wireless Engineering, (Trainee في Huawei Technologies, Amman, Jordan
  • الأردن - عمان
  • يونيو 2012 إلى سبتمبر 2012

- Taking Co-ordinates and azimuth using GPS and Compass, the heights of towers and existing installations on them.

- Analyzing area view pictures for population density evaluation (Dense Urban, Sub-Urban and Rural by road).

- Design and planning for new Microwave links using "Aircom Enterprise-Connect".

- Configuration for the TDM/Ethernet services.

Organizing Volunteer / Marketing Volunteer / Main Coordinator / Mentor في Queen Rania Center for Entrepreneurship (QRCE-DART)
  • الأردن - عمان
  • يناير 2012 إلى فبراير 2012

- Planned, Organized, Marketed & sponsored several Local & International Events for Entrepreneurship.

- Won 2nd place for the best organized event for the Global Entrepreneurship week for 2011.

- Received more than 5 intensive trainings for each of the Marketing, Sponsorships, and Leadership & Time Management.

الخلفية التعليمية

بكالوريوس, B.Sc. in Communication Engineering
  • في Princess Sumaya University for Technology in Jordan
  • مايو 2013

In accordance with the bylaws of Princess Sumaya University for Technology and the results of the examinations of the second Semester of the academic year 2012-2013, the Council o fDeans at the University decided on 05/06/2013 , Decree "1" (28-20122013), to confer on Mr. ISLAM SALEHA AWAD HNAIHEN the B.Sc. Degree in Communications Engineering with an average of 61.2%

Specialties & Skills

Communications Engineering
RF Engineering
Communication Design
Facilities Engineering
LEED AP
I consider myself as a social person, quick learner, team worker, have sense of responsibility, work
Problem-Solving/Reasoning/Creativity. • Strong Communication Skills and Willingness to learn.

اللغات

الانجليزية
متمرّس

التدريب و الشهادات

(الشهادة)
تاريخ الدورة:
September 2013
صالحة لغاية:
September 2013
GSM Course (الشهادة)
تاريخ الدورة:
August 2013
صالحة لغاية:
August 2013
GPRS Course (الشهادة)
تاريخ الدورة:
February 2012
صالحة لغاية:
May 2012
(الشهادة)
تاريخ الدورة:
July 2013
صالحة لغاية:
August 2013

الهوايات

  • السباحه
  • كرة السله