Esraa Ashraf, Customer Relation Officer

Esraa Ashraf

Customer Relation Officer

Air France

Location
Egypt - Cairo
Education
Bachelor's degree, Language and Translation French Department
Experience
12 years, 4 months

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Work Experience

Total years of experience :12 years, 4 months

Customer Relation Officer at Air France
  • Egypt - Cairo
  • My current job since June 2015
French Teacher at The Egyptian Child Care Corporation
  • Egypt - Cairo
  • October 2014 to April 2015
Teaching Assistant at October 6 university
  • Egypt - Cairo
  • October 2013 to February 2015

Teaching Assistant Prof., Faculty of Language and Translation French department

Technical Support Advisor at Convergys , Microsoft Xbox
  • Egypt - Cairo
  • October 2013 to October 2014
Customer service representive and Telemarketing agent at xceed contact center
  • Egypt - Cairo
  • October 2011 to November 2013

Customer service representive and Telemarketing agent

Education

Bachelor's degree, Language and Translation French Department
  • at October 6 University, Faculty of Language and Translation
  • June 2011

Specialties & Skills

Telemarketing
Translation
Teaching
Customer Service
Translating ( French )
communication
Microsoft Office software & the Internet
MS Word, Excel, Power Point

Languages

French
Expert
English
Expert
Arabic
Expert