admin. assistant
First limousine
Total des années d'expérience :16 years, 11 Mois
a- Arrange customers meeting.
b- Schedule trips and call off operations.
c- Handle complaints for customers satisfaction ensures.
d- Public relations with customers, government.
e- Administrating website and the e-mails.
f- Business development planning.
a- Receiving calls from core, med, high and premium customers.
b- Handle complaints.
c- Creating and follow service request tickets.
d- Ensuring first call resolution as most.
e- Follow the call etiquette to ensure customer satisfaction.
f- Ending the call with “Next business activity” to make sure those customers knows the best new service that suites their case.
g- Contacting high and premium customers to promote new products.
a- Achieving company target.
b- Supporting technical issues “E-mail - admin panel - etc…”.
c- Data entry.
بيع قطع الحاسب الالى الداخليه ومستلزماتها واجهزة لابتوب والبرمجيات