Project Manager
SolexPLUS
Total des années d'expérience :15 years, 10 Mois
1- Managing a project with a manpower of 500+ employees.
2- Planning and defining work scope.
3- Develop policies and procedures to support the achievement of the project objectives.
4- Ensure that all project objectives are delivered on-time, within scope and budget.
5- Monitoring and Reporting Progress.
6- Determining and taking corrective actions.
7- Coordinating activities across different organizational functions.
8- Successfully manage the relationship with the client and all stakeholders.
9- Implementing productivity, quality and customer-service standards.
10- Determining system improvements and implementing changes.
11- Create and maintain comprehensive project documentation.
1- Managing a project with a team of 6 team leaders and 100 agents.
2- Achieves operational objectives by contributing information and recommendations to strategic plans and reviews.
3- Preparing and completing action plans.
4- Implementing productivity, quality and customer-service standards.
5- Resolving problems, completing audits, identifying trends.
6- Determining system improvements and implementing changes.
1- Design and build a reporting formats to satisfy both Internal and clients needs.
2- Worked with the IT department to develop various applications and data capturing tools.
3- Hiring and training of new MIS staff.
4- Worked with the HR department and helped in the development of the Attendance and time sheet
Delivering process from the operation team to the HR department.
5- Keeping track of all type of leaves for all the operations employees(Annual Leave, Unpaid leave,
Sick Leave)
1- Generate, maintain, analyze & present daily/ weekly/ monthly and Client Service reports.
2- Operational and Manpower planning.
1 - Generating new leads and following up with the previous leads on a daily basis.
2 - Gathering applications and check the applicant’s eligibility and do the quality check on the applications.
1 - Organizing the staff and bring the best from them.
2 - Preparing the following work reports “Daily sales report - monthly adherences reports - monthly inventory reports, daily supplies and Purchase orders”.
3 - Do the daily closing for the cash register and send the income report along with the cash.