Essam Ahmed, Head of Organizational Performance and culture

Essam Ahmed

Head of Organizational Performance and culture

Confidential ...

Location
Saudi Arabia - Khobar
Education
Master's degree, Masters in Business Administration - (Pursuing)
Experience
18 years, 6 months

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Work Experience

Total years of experience :18 years, 6 months

Head of Organizational Performance and culture at Confidential ...
  • Saudi Arabia - Khobar
  • My current job since April 2022

• Developed and implemented a comprehensive performance management system that aligned performance goals with the organizational strategy.
• Implemented a comprehensive Key Performance Indicator (KPI) framework and dashboards for monitoring and analyzing performance metrics.
• Conducted awareness programs on the company's mission, vision, and strategic objectives, as well as performance management system.
• Implemented a comprehensive bonus payout, incentive scheme, and performance-based compensation system.
• Implemented organizational culture initiatives, such as the *OHI (Organizational Health Index) by McKinsey.
• Developed and communicated core values that aligned with the company's mission, vision, and strategic objectives.
• Integrated core values into Human Capital processes, including recruitment and performance management.
• Established feedback mechanisms, recognition programs, and other activities to monitor and reinforce the company's core values.
• Conducted periodic reviews of the organizational structure to ensure alignment with corporate strategic drivers and objectives.
• Contributed to the design of career development, succession planning, and promotion processes.
• Efficiently planned and managed annual training programs.
• Identified and supported talented employees, resulting in the creation of a talent pool for future growth and development.
• Successfully conducted induction programs for new joiners.

Training & Performance Development Section Head at ALYAUM Holding Group for Press, Printing & Publishing
  • Saudi Arabia - Khobar
  • December 2015 to September 2017

• Oversaw Training & Performance Development for a team of 600+ employees, resulting in enhanced skills and improved performance.
• Managed training programs and budgets, optimizing resource allocation and utilization.
• Customized training initiatives based on Training Needs Analysis (TNA), maximizing training effectiveness.
• Developed and implemented a Post Training Assessment tool, enabling accurate evaluation of training outcomes.
• Successfully implemented performance appraisal processes for over 7 years, driving continuous improvement.
• Created a comprehensive Competencies' Dictionary, standardizing competency assessment across the organization.
• Designed a Job Grading structure, streamlining talent management and career progression.
• Established Key Performance Indicators (KPIs) to measure the effectiveness of HR procedures.
• Implemented HR transformation projects in alignment with organizational goals, driving positive change.

HR System Administrator at ALYAUM Holding Group for Press, Printing & Publishing
  • Saudi Arabia - Khobar
  • January 2011 to January 2015

• Managed "MenaITech HR App, " ensuring smooth operations.
• Implemented HR strategies, processes, and systems, boosting efficiency.
• Installed HR and payroll systems, improving data management.
• Trained HR system staff, enhancing proficiency.

Administrative Assistance at ALYAUM Holding Group for Press, Printing & Publishing
  • Saudi Arabia - Khobar
  • November 2007 to November 2011

• Facilitated seamless coordination between the General Director Assistant and all departments, ensuring effective communication and collaboration throughout the organization.

Executive secretary - Help Desk Coordinator at Hemaia Group For Money Transferring & ATM replenishment
  • Saudi Arabia - Khobar
  • October 2004 to November 2007

• Provided comprehensive support to the Executive Vice Manager, resulting in the successful implementation of streamlined strategic administrative techniques.

Education

Master's degree, Masters in Business Administration - (Pursuing)
  • at Open University of Malaysia (OUM)
  • December 2013
Master's degree, General Management
  • at Open University Malaysia
  • November 2012

Specialties & Skills

Professional Networking,Optimum Resource Allocation, Business Correspondance, Transaction Monitoring
Employee Training/Development Programs, Procedural Evaluation, Documentation Management & Archiving
Proficient in Microsoft Office and Microsoft Project
Conflict/Claims Resolution, Customer Satisfaction, Technical Guidance, Target Achievement
Management Reporting, Workflow Solutions, Competitor/Industry Analysis, Operation Coordination
Analytical Ability, Critical Thinking, Decision Making and Problem Solving, Time Management
Leadership, Team Building, Synergy, Creative Problem Solving, Communication, Analytical Skills
Business Development, Scheduling & Planning, Performance Management
Data Analysis
Culture Change
Performance Management
Leadership
Leadership

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certified Balanced Scorecard Management System Professional (Certificate)
Date Attended:
August 2022
Certified Employee Performance Management (Certificate)
Date Attended:
July 2021
Certified KPI Professional (Certificate)
Date Attended:
June 2020
Change Management Certification Program (Certificate)
Date Attended:
November 2019
Managing Strategy and Key Performance Indicators (KPIs) (Training)
Training Institute:
Al Faisal University - Training Centers Training center and Community service
Date Attended:
November 2014
Duration:
16 hours
Work Procedures Facilitating (Training)
Training Institute:
Al-Yaum Training Center
Date Attended:
June 2014
Duration:
6 hours
Management skills for supervisors (Training)
Training Institute:
Al-Yaum Training Center
Date Attended:
June 2014
Duration:
24 hours
Mini MBA : Human Resources Managment (Training)
Training Institute:
Clear Vision
Date Attended:
December 2013
Customer Service (Training)
Training Institute:
Al-Yaum Training Center
Date Attended:
April 2013
Project Management Fundamentals (Training)
Training Institute:
Al Khaleej Training
Date Attended:
February 2013
Microsoft Excel 2007 - LEVEL 2 (Training)
Training Institute:
New Horizon Institute
Date Attended:
February 2010
General English – Level 4 (Training)
Training Institute:
King Fahd University
Date Attended:
February 2011
Executive Secretary Advanced (Training)
Training Institute:
AL Sharqia Chamber
Date Attended:
June 2008
General English – Level 3 (Training)
Training Institute:
King Fahd University
Date Attended:
December 2009
Creative Thinking (Training)
Training Institute:
Al-Yaum Training Center
Date Attended:
January 2012
Job Analysis & Job Descriptions (Training)
Training Institute:
Saudi HR Development
Date Attended:
March 2013
Work Procedures Facilitating (Training)
Training Institute:
Al-Yaum Training Center
Date Attended:
June 2012
Microsoft Excel 2007 (Advanced) (Training)
Training Institute:
New Horizon Institute
Date Attended:
June 2011
Job Analysis/ Employment /Performance Evaluation (Training)
Training Institute:
Al-Yaum Training Center
Date Attended:
June 2012
Microsoft Project 2007 -LEVEL 1 & 2 (Training)
Training Institute:
New Horizon Institute
Date Attended:
August 2009
Internal Audit (ISO 9001:2008 ) (Training)
Training Institute:
Al-Yaum Training Center
Date Attended:
January 2012