Front Desk Agent
EKO HOTEL AND SUITES
Total des années d'expérience :1 an, 2 mois
The primary duty of a front desk receptionist is to greet a business’ visitors. When guests arrive, she warmly welcomes them, sometimes taking their coats and providing refreshments. She may also answer basic questions regarding the business, such as hours of operation, as well as provide customers with a brief explanation of the products and services the firm offers.
In addition to in-person greetings, a front desk receptionist is responsible for answering all incoming calls. Depending on the size of her employer, she may use a sophisticated telephone system to accomplish this task. Screening calls as requested, she routes them to their proper recipient, taking and relaying messages as needed.