technical support engineer
Trouble shooting faulty issues (Hardware & software).
Handling some Network issues.
Trouble shooting Mainframe issues (configure Display and Printer session).
Preventing Maintenance for Assets in weekly basis.
Working under service disk manager and BMC Service Desk Express V10.1
Computer Lab Supervisor & programmer
- Working under .net framework (c#.net - vb.net - asp.net)
- Giving lectures in java & .net programming
Troubleshooting for pc’s problems & printers.
Supporting users for their frailer assets.
Preventing maintenance for labs in weekly basis
Extra years of experience not listed above: None