Farah Alqunfithy, Senior officer commercial quality

Farah Alqunfithy

Senior officer commercial quality

BUPA Arabia

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, Accounting
Experience
12 years, 1 month

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Work Experience

Total years of experience :12 years, 1 month

Senior officer commercial quality at BUPA Arabia
  • Saudi Arabia - Jeddah
  • My current job since June 2015
Sales executive at Compass Egypt for Hotels and Catering
  • Egypt - Cairo
  • June 2014 to December 2014

• Following up the implementation of the sales manager and the operations manager instructions with the concerned departments.
• Arranging meetings with sales manager and the operation manager.
• Arranging meetings with current clients in order to follow up our performance.
• Conducting meetings with new clients to take new projects.
• Preparing tender documents to win new projects.

customer relationship officer at Arab Bank
  • Egypt - Cairo
  • October 2011 to April 2014

• Identify customer needs and fulfilling it with proper bank’s products or services.
• Handle customers requests/inquiries related to their accounts, products & services in a professional manner & serving all customers regardless of segment up to the level of customers' satisfaction.
• Promote & sell bank products/services to achieve the yearly targets.
• Migrate customers to various channels ( Online services, ATM, Cheque deposit box, SMS)
• Ensure that brochures are up to date and in place
• Carry/Handle efficiently custody items, keys as per custodian matrix & relevant P&P
• Adhere to Branch Operating Model.

account adviser at Raya Contact Center (RCC)
  • Egypt - Cairo
  • August 2011 to October 2011

I work as an international agent in Etisalat for Dubai customers which outsourced Raya contact center to provide this service(Directory inquiry)

Education

Bachelor's degree, Accounting
  • at faculty of commerce English section
  • July 2011

over all Good

Languages

English
Expert
Arabic
Expert

Memberships

Rotaract
  • active member
  • May 2014