Human Resources Administrator
Drain Doctor United Kingdom (Leicester)
مجموع سنوات الخبرة :4 years, 10 أشهر
Provide all recruitment administration support
Ensure all criminal record checks are carried out fully and in a timely manner
Manage the new joiner process from offer letter through to joining instructions and induction
Provide HR support and advice to employees and line managers, explaining policies and procedures in a timely and effective manner Handle maternity, paternity, adoption and parental leave processes and queries
Handle health and safety processes and queries
Assist in the development of HR policies and procedures
Contribute to HR projects such as introducing a new induction programme
Enter data into the HR system so that accurate records are maintained,
Liaise with payroll
Manage the absence recording system
Manage the holiday recording system
Administer the probationary review periods
Maintain and develop the personnel filing system
Manage the leaver administration process
Provide support in investigations for disciplinary and grievance procedures
Assist the HR Officer with the development and maintenance of human resource policies and procedures
Carry out any other reasonable ad hoc duties in order to support the HR department
Undertake other duties as directed by line managers commensurate with the post
Worked as part of a team of 5 in an Retail Outlet
Liaised with team members ensuring all targets are met.
Liaised with clients over the phone and face to face in order to provide the desired output and also strengthen business relationships.
Effectively advise clients on latest fashion ensuring the customer requirements are met.
General cleaning work.
Using Banking facilities.
Trained staff to provide exceptional first rate customer service by utilising customer first values
Deal with staffing issues (praise, reprimand staff and deal with issues which affect work performance) Implemented measures to improve individual customer service expectations
Assisted the Senior Partner who conducted building and maintenance work.
Handled incoming telephone calls to the Senior Partner from potential customers, enhancing customer experience by building better customer relationships, generating loyalty whilst identifying opportunities to cross sell
Organised and maintained the Senior Partner’s filing system, copy typed various types of document and also carried out large volumes of data entry work.
Greet customers, advising them on range of products available and help complete their transactions
Provide first rate customer service to ensure complete customer satisfaction
Degree in Business and Human Resources Management. Dissertation On Ethnic Minority Engagement and Local Government Organisation.
G.N.V.Q Qualification Business Studies BTEC National Award Business Studies A Level Sociology, Media Studies, Pyschology.
9 GCSE'S Including Maths English Science Information Technology, Geography, Udru and Media Studies.