Business Development Manager
Hitech Cellphone Pvt Ltd
Total years of experience :18 years, 3 Months
Role: Sales and Marketing
Strategizing sales growth planning for South India for Cellphones business and Pan India for Accessories business.
Managing a team of 8 Sales manager and Co-ordinators with each managing 4 to 5 states.
Analyze segment-wise and plan trade promotions based on seasonal and local festival.
Identify potential growth segments, plan and implement actions to optimize sell-out
Participate in trade fairs and represent the organization on a larger platform to promote trade alliance and strengthen B2B business.
Managing 5 retail outlets operations and sales.
Identify retail sales trend and seasonality (for retail outlets).
Design and promote overall retail in-store level communication for effective and efficient communication for product feature based selling.
Budgeting for the entire sales, resourcing and operations.
Developing business and creating new channel partners for sales growth.
:OPERATIONS
Auditing of all outlets and warehouse checking for adherence of company policies.
Forecasting and creating sales growth in seasons and festivals by giving special targets and schemes during the time.
Liaising with vendors for purchase of stock, managing inventory and also implementing new framework for warehouse management and control for protection of stock from loss and theft.
Sales trend analysis of retail as well as wholesale business by focusing on key location and product demand.
Managing a team of 10 accountants who work on tally with inventory and sales input and also auditing.
Cash monitoring on daily/weekly basis.
Customer service and customer focus on daily basis.
Following Supermarket policies in regards to sales of restricted product.
Experienced and trained in various departmental procedures.
Planning and strategizing for effective display of product line-up to tantamount higher sales momentum and forward key ideas to senior management.
Retail Level 2 trained.
Market risk Analysis to take the prospective measures for controlling the frauds and bad debts and implementing it across the all retail banking products.
Initiate & develop relationships with management in identified organizations for business development.
Relationship management with corporate clients of the area to build the clientele.
Initiating Legal and Recovery process in fraud cases and help team to track the fraudulent clients
Auditing and compliance check of Internal teams and external vendors as well of in house sales collections teams.
Managing vendors and resource planning.
Risk Investigations
Fraud write-Off recovery for retail assets and commercial banking portfolio’s.
Credit Controlling.
Planning on budget, Risk control strategies and resource management on quarterly basis for eastern region.
Monthly Financial reporting and Fraud trend analysis to National Manager and Board of Directors.
Merchant Training on Acquiring fraud and also help in installing of POS machines.
Managing Fraud and Risk across all retail banking products
Prepared MIS Report to help the IT teams to develop Database for Fraudulent Clients.
Credit Controlling and leading Collection team for bucket 4, 5 & recoveries.
Managing workflow from sales to completion of Retail product lending.
Identifying prospective channels & initiate channel engagement for generating incremental business thereby achieve business targets & goals
Resource planning and tracking the change in market trend for frauds to suggest the team management for measures to be taken to control it.
Fraud write-Off recovery for retail assets and commercial banking portfolio’s.
Monthly Financial reporting and Fraud trend analysis to Regional Manager
Auditing and compliance check of Internal teams and external vendors as well of in house sales collections teams.
Acquiring Fraud checks on POS, E-commerce, Chargebacks and merchant training.
Managing a call center for outbound and inbound risk related and various customer service issues.
Managing vendors and resource planning.
Market Risk Analysis
Credit Controlling.
Managing a team of vendors and in house officers for collections of higher buckets and fraud recovery.
Resolving customer queries for product issues and also for payment of dues to company.
Drafting the service level MIS of the
Scholarship Winner MBA program "2008-2009