Sales Representative II
Ingram Micro Inc.
Total years of experience :23 years, 10 Months
Ingram Micro’s role as a leader and innovator in Technology and IT distribution company and has fuelled its rise to the 64th ranked corporation in the FORTUNE 500®. Ingram Micro amplifies the value of its position at the intersection of thousands of vendor, reseller and retailer partners by customizing and delivering highly targeted applications for industry verticals, business to business customers and commercial needs.
Responsibilities:
Promoted to various senior roles immediately after the first year of association with the Company.
Quoting and negotiating terms for numerous I.T. solutions and technologies, in a high paced business environment and very competitive marketplace;
Reviewing quotes and finalizing electronically generated orders - the overall Account’s Portfolio;
Managing online promotions and reports, ensuring products are in stock and accordingly priced;
Coordinating with both internal and external customers e.g. buyers and vendors, ensuring products are timely ordered, reserved and well priced;
Liaison with Supply Chain Coordinators (SCC) to expedite shipments;
Assisting in ensuring sale’s metrics be maintained/exceed the predefined targets/thresholds.
Accomplishments:
Achieve Company’s “All Stars Winner” Award.
Improved metrics, Improved Turn-around-Time 95% - achieving well above company`s standards.
Skills Used:
Problem Solving and Analysis, Managing Escalations, System Processing.
* Successfully managed and supervised general insurance underwriting function (branch operations);
* Exercised full underwriting authority, being 50% of the company’s reinsurance treaty capacity;
* Initiated and coordinated strategic relations with business intermediaries e.g. brokers and sales agents;
* Enhanced premium portfolio for General Insurance Classes, whilst maintaining the overall profitability;
* Maintained effective coordination and reporting standards with the Head Office;
* Incorporated and streamlined underwriting processes that resulted in increased efficiency;
* Conducting Underwriting audits to ensure business processes corresponds with policies & procedures;
* Administered and supervised a team of junior underwriters for various classes of general insurance.
Accomplishments:
Streamlining the Underwriting Processes to boost efficiency
Developing and adhering to the pre-defined turn-a-round time.
Enhancing Premium portfolio, whilst increasing the profitability of the account, under all General Insurance Classes.
Enjoying excellent business relations with leading brokers, including MARSH, AON, etc.
Skills Used:
Underwriting, Risk Management and Reinsurance
Diversified job nature headed at Takaful Pakistan continued with Pak-Qatar General Takaful. Subsequently promoted to Head the Risk Management function with job profile includes, but not limit to:
* Established strategic alliances with banks/financial institutions and devised Bancassurance products;
* Participated as a core member in strategic planning and its monitoring and implementation;
* Active member of various operational committees e.g. Underwriting, Claims & Reinsurance, analyzing budgeted vs. actual performances and recommending corrective solutions to deviations, where needed;
* Devising underwriting policies & procedures that succeeded in attaining effective turn-a-around time;
* Customizing & Implementing Insurance I.T. System.
Accomplishments:
Successful implementation of Insurance I.T. System
Development and Implementation of Policies & Procedures for Underwriting & Risk Management
Development of work flows and turnaround times.
Development and Implementation of Disaster Recovery Plan
Skills Used:
Underwriting, Reinsurance, Risk Management and Insurance Management/Operations
Working knowledge of Islamic Banking & Finance
Core operational functions pertaining to Underwriting and Reinsurance, including but not limited to:
* Within delegated authority levels, accepts new and/or alter renewal terms, to ensure overall profitability;
* Participated in implementation of multiple business strategies to effectively position the company;
* Innovating products, programs and services to specific market segments, through responsible underwriting decisions (i.e. Identification and researching target markets, competitor review, analyze industry and economic factors with balancing risk and reward);
* Successfully implemented effective utilization of detailed monitoring standards, to assess underwriting results to the account level (line profitability analysis, quarterly loss trends, utilization/productivity, etc).
* Monitoring underwriting rules & guideline, insurance laws & regulations;
* Encourage junior underwriters to implement business decisions on professional knowledge & expertise;
* Develop and monitor training for Underwriters and business intermediaries on different products, processes, policies & standards, etc.
Accomplishments:
Development and Implementation of Underwriting and Claims Policies and Procedures
Development and Implementation of Insurance IT System
Travel-cum-Guarantee Insurance (Takaful) Product.
Skills Used:
Underwriting & Claims Administration
Insurance Management/Operations
Working knowledge of Islamic Banking & Finance
Reporting directly to the Deputy Managing Director, job responsibilities include:
* To study various insurance/Takaful proposals and to gather & assimilate background information about the proposed risk(s).
* Handling of all aspects of Commercial and Personal Lines underwriting and claims, including risk analysis and selection.
* Rating new risks independently, based on the available underwriting information and in line with the Company’s policy.
* Appointing surveyors having good repute, constituting panels and closely monitoring their performance.
* Enlisting reputable workshops on our panel, negotiating competitive terms and obtaining their recognition of the Company.
* Drafting & issuing diversified insurance/Takaful coverages tailored according to the specific requirements of the corporate clients.
* Monitoring and Supervising policy documents using in-house computer program. (Oracle 10G)
* Managing, supervising and training the subordinate staff.
* Negotiating appropriate terms & conditions for risks written i.e. rates, premiums/contributions, deductibles and coverage extensions or restrictions as appropriate.
Special Achievement:
Nominated and attended on behalf of the company, an international conference on Takaful / ReTakaful - 2005, Kuala Lumpur, Malaysia.
On-the-job training, in the managerial capacity, at various departments (Underwriting, Claims and ReTakaful) of Takaful Nasional Sdn. Berhad - a premier Takaful company of Malaysia.
Serving New Jubilee Insurance Company as Manager - Underwriting. Besides, I have also been designated as an I.T Coordinator for implementing the new Integrated Computerized Underwriting Systems.
Responsibilities include interaction with large corporate clients, answering to their queries and devising insurance covers tailored to their specific needs, quoting and negotiating rates and terms, preparing departmental statistics and involvement in planning for growth and profitability.
In addition, I regularly follow-up for outstanding premiums and renewals from both individual as well as corporate clients on regular basis and monitor the overall departmental flow as per the standards set out by the management.
As I.T. coordinator, I am supervising the complete implementation of the Underwriting module. This includes hiring of Data operators, formulating their schedules and monitoring their performance. In addition, I coordinate with the
I.T. department regarding intimation of system’s errors, users’ requirements and their resolution.
As an underwriter, I am directly handling and supervising all underwriting functions in the Fire, Motor as well as Miscellaneous Classes of insurance in the Corporate Division of the company. In addition to completion of Proposal Forms/Questionnaires, I also ensure availability of the pertinent underwriting information, Risk Inspection Reports, ascertaining and quoting rates, issuing Cover Notes, Policy documents, certificates, follow-ups for Risk Improvement, issuing Renewal Notices and corresponding with the clients, both individuals as well as Corporate.
I have also been involved in the company’s Business Strategy Plans being formulated for the next five years. In this capacity, I am responsible for the preparation of statistics, market analysis, performance graphs and arranging minuting and recording the strategic meetings.
I served Royal & Sun Alliance as an Executive Officer handling Motor Claims.
Responsibilities ranged from appointing surveyors, negotiating with Workshops/Garages, dealing with clients, advising the underwriting department, monitoring and controlling the branches.
As part of the degree requirement, inducted in Guardian Royal Exchange Assurance, Karachi for the internship & rotational training in Underwriting, Claims and Reinsurance functions.
Successfully accomplished completion of substantial portion of the Advance Diploma in Insurance (A.C.I.I.) i.e. Out of the required 290 point, 205 have so far been completed.
PGD in Islamic Finance is being offered by The Guidance Institute in collaboration with PAF-KIET. The diploma is issued by PAF-KIET which is an institute chartered by the Sindh government and recognized by the Higher Education Commission (HEC) of Pakistan.
Masters in Commer (Insurance). First Division with Distinction (2nd Position)
Commerce Graduate
Intermediate (Commerce).
Matriculation.