Senior Sales Consultant
Mutawa AlKazi Company Ltd
Total years of experience :16 years, 9 Months
Mutawa Al Kazi Co. is the sole distributor of GAC MOTOR, GAC GONOW, BAIC, DFM, TVS, HYOSUNG (Cars, Motorcycles, Generators, Power Products and Agricultural Equipments in the State of Kuwait.
Company Overview : http://www.mutawaalkazi.com
Selling new fleet and commercial vehicles such as GAC, BAIC and DFM Sedans, Crossovers, SUV's, GAC Gonow Pick-ups, Panel Vans, Trucks and Passenger Buses to businesses and individuals inorder to achieve and exceed my sales target and customer satisfaction index.
Visit and receive customers to stimulate interest in establishing or expanding vehicle sales, explain vehicle features and benefits to customers.
Determine make, type, quality and quantity of vehicles desired by the client.
Compiles list of prospective customers for use as Sales leads based on information from personal contacts, referrals, internet websites, newspapers and business directories.
Maintain prospective customer database and develop and maintain relationship with customers and sales contacts.
Closes sales by overcoming objections; negotiating price; prepares quotations completing sales/purchase contracts; explaining vehicle warranties, services and financing packages; collects payment; follow-up with our delivery team for prompt delivery of vehicle to our respective client.
Cross sell optional equipment and vehicle accessories to the client.
Building a good rapport with customers and work effectively to ensure customer satisfaction by providing after sales support.
Prepare reports on business transactions, customer feedback, market conditions and competitor activities to the management.
Participating in various training programs conducted by our company.
Adhere to all company policies and procedures.
My major clientele includes Ministry Projects, Oil & Gas sector, FMCG Companies, Steel, Furniture, Catering Companies, Hotels, Restaurants, Cafes, HVAC Companies, Taxi, Car Rental Companies, Construction, General Trading & Contracting Companies, Nurseries, Health Care, Schools, Universities & Cleaning Companies etc.
Al-Babtain Group is the sole distributor of Nissan, Infiniti, Renault and Citroen Brands in the State of Kuwait. Over the years, with best practices and total customer focus the company has moved from strength to strength & today earns the distinction of having the market leadership within certain key segments & the highest market share for Nissan within the Middle East countries.
Company Overview : http://www.babtain.com/
Job Profile:-
•Selling new fleet and commercial vehicles such as Nissan Sedans, Pick-ups, Cargo Vans, Buses and SUV's to businesses in order to achieve sales targets and customer satisfaction index.
•Visit outdoor and receive customers and determine make, type, quality and specifications of vehicle desired.
• My major clientele includes Ministry projects, Oil & Gas sector, FMCG Companies, Steel, Furniture, Catering companies, Restaurants, Cafes, Air-Conditioning companies, Construction and Contracting, General Trading Companies, Nurseries, Health Care, Schools and Cleaning companies etc
Deliver the highest levels of customer service, thereby creating customer loyalty and repeat sales.
Ability to problem-solve and deliver sales results within set time frames.
Provide Reports to the sales management as and when required.
Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaign and monthly promotions.
Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
Demonstrates vehicles by explaining characteristics, features & benefits best suited to customer requirements, offering test drives.
Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile & follow-up.
Building a rapport with customer and work effectively to ensure customer satisfaction by providing after sales support.
Participating in regular Training Programs and Certification conducted by Nissan, Educational Opportunities provided by Nissan, Reading Professional Publications on Automobiles on a regular basis.
•Selling new fleet and commercial vehicles such as Foton Pick-ups, Vans, Minibus, JAC Buses, Trucks and Half Lorries to businesses and individuals in order to achieve my sales target and customer satisfaction index.
•Visit outdoor and receive customers and determine make, type, quality and specifications of vehicle desired.
•Our major clientele includes Ministries, Oil & Gas sector, FMCG Companies, Steel, Furniture, Catering companies, Nurseries, Health Care, Schools and Cleaning companies etc.
•Explain features of vehicles in showroom and demonstrate operation of vehicles by conducting road test.
•Cross sell optional equipment and accessories to customers.
Compute sales price, including registration, trade-in allowance, license fee, discounts, and requirements for financing payments on credit.
•Prepare sales invoice / sales contract and secure required documents from customers such as driving license, civil ID etc.
•Receive down payment and obtain credit authorization.
•Arrange for delivery and registration of vehicle.
•Research availability of models and optional equipment using computer database.
•Follow sales lead using list of prospective customers, referrals, database, business directories etc.
•Maintain prospective customer database and develop and maintain relationships with customers and sales contacts and attend to and resolve customer complaints.
•Document and report customers feedback to management and prepare and submit sales reports.
Managing the Knowledge Management Resources (KMR) Intellectual capital library that can be accessed by key Zain users at all Opcos through Enterprise Knowledge Management (EKM system) known as Documentum.
Monitoring Middle East Media and Press releases and creating a repository on daily basis, informing top management and Opcos through bi-weekly newsletter on global telecom updates.
Sending Zain Group and Informa telecoms & media newsletters, telecom research notes, telecom Indicators and telecom research reports from Arab Advisors Group as per the distribution list to our Corporate team at all Zain Opcos.
Coordinate with PR agencies to ensure effective and timely completion of deliverables including events, press releases & articles etc.
Coordinate with other Corporate Communication teams and teams from other departments on internal communication issues, under the supervision of our Communications Director.
Liaise with the other departments to achieve the division mission and strategy.
Work with the Head of department to oversee the effective implementation of the strategy.
Research and communication support to senior management at Zain Group.
Arrange travel and hotel bookings and other logistic support for senior management and VIP guests @ Zain.
Handling Quotations, Purchase orders & Invoices from our vendors for approval and follow-up with Group Finance for processing payment within the agreed time frame.
Respond to internal and external email, phone calls and hard mail.
Prepare and assist in creating presentations, charts, graphs, databases, spreadsheets, and materials required for meetings.
Booking meetings and conferences, arranging events and seminar.
Coordinate internal and employee communications activities, including newsletters and photography and video projects, coordinate content development for internal communications presentations
Bachelor of Business Administration