Fatina Mousa Hamdoun

-Monitoring Old Customers &Opening new Markets
-Negotiation and orders
-Contracts and Agencies
-Monitoring shipments, Tracking and getting the best quotations from Forwarders
-Ensuring compliance with customs regulations,
-Consulting with clients, maintaining customer relations, and assessing new marketing prospects.
-Evaluating reports, maintaining documents,
-preparing effective business plans, and handling sales transactions
-confirm the delivery of the cargo to the carriers
-monitor the financial components of the process
-search for opportunities
-Managing all the Export operations for abroad countries
-Exhibitions Participation
-Dealing with Food Export Council & IMC

Manufacturing, , . Company Size: 101-500 employees
-Managing all the Export operations for abroad countries in Africa, Saudi Arabia,
Sudan, Iraq, Yemen, ..... Negotiations, Contracts, Choosing Agents, Exhibitions
reservations, Attending Exhibitions in all countries, quotations, Proforma Invoices,
Contacting Forwarders and shipments reservations, Documents, Follow up with
Importers and meeting with them for developing relations and business with
them....
-Representationofcompany&companyproductstoexportmarkets&
investigating potential clients through various channels; internet, attending
specialized international exhibitions, correspondence with trade attaches, etc.
-Preparation & revision of requirements needed to establish business dealings
with new commercial agents, e.g.: contracts, prices, and files (Technical &
Scientific) for company & product registration in foreign countries & organizing
the issuing of export documents from the relevant authorities (EMOH, Embassies,
Trade Chamber, etc.).
-Correspondencewithexportclientsto maintainandimprovetiesthroughsales
analysis, marketingsupport, efficientimplementationoforders&otherservices
required by agents.
-Coordination with the relevant departments at the Factory (Planning &
Monitoring, Production, QA, R&D, Q.C and Purchasing departments) regarding
requirements for product registration (Scientific data); coordination with
Production & QA departments and external health inspectors to successfully
implement external factoryinspection ofcompany manufacturing facilities,
requiredforcompany registration inexportcountries;andforexecution ofany
export orders, to assure that these requirements &/or orders are prepared &
delivered in the lead time and bythestandardsagreedupon withtheagent.
-Follow-up of monthly sales/stocks and monitoring of execution of annual
forecast Editing of promotional material & company literature targeted for export
clients.

(Jordan, Morocco, Kenya, Nigeria, Lebanon) at Mamiba For Hotel
Supplies
Cairo, Egypt.
Industry: Cosmetics, , . Company Size: 501-1000 employees
-Organize Mamiba’s branches in the above five mentioned countries
-Responsible about exporting Mamiba’s products to Chain and Non-Chain
Hotels -Hiring Sales executive and others in the company’s branches, and daily
followup with them about their sales and marketing activities
-Many other responsibilities mainly leading to main responsibility in developing
sales and management in thecompany’s assigned branches
-Random visits to the Hotels for business development in different countries
-Strengthening relations between the company and clients
-GainingnewclientsandincreaseinExportfigures -
-Meeting with clients to support and grow sales
volume
-Provideleadershipandguidancetoyourlogisticsteamstoensurethatcustomers
receive their appropriate shipments Work with international brokers who attend
international tradeshows and meetings.
-Work to develop new business and growth opportunities and manage volumes
and margins to generate efficiency for manufacturing and margins for earnings
Investigate new sales opportunities and actively solicit business from potential
customers
-Knowledge of the details of the export business ensuring that government policies,
labeling systems, transportation and payment laws are followed
-Negotiate and monitor export rates and services to reduce operating costs and
increase profitability
-Respond promptly to customer complaints and look to find winning solutions
knowledge of import/export policies, custom clearance procedures & shipping bill
filing -preparation of bank documents as per LC/payment terms to send to
bank/buyer

Medical Devices and Supplies. Company Size: 101-500 employees
-Daily & monthly reports to the Chairman directly
-Marketing the products outside Egypt in the best ways
-Building excellent business relations with the customers in Europe, USA, Asia,
Africa, and Arab countries.
-Managing the Export sales processes and all trading matters.
-Setting Sales target figure and building expected forecast for the following years
-Document control & Regulatory Affairs experience
-Visiting our customers abroad in Middle East and Europe, and supporting them
through meeting their customers and promoting our products to them..
-Successstories=SucceededindoublingtheSalesfigurein2009, 2010and2012...
-Preparationof events and conferences
-Direct contact with the top customers, and working all through to improve or
to keep the good business relations with them.
-Enhancing export selling processes and marketing Ameco Products in the
best ways in Egypt Hospitals and outer countries of Middle East, Europe,
South America, Asia, Africa and others
-Supervising the shipping of orders to the customers outside Egypt, getting
them best FOB or C&F prices and best shipment fees,
-Setting the next years marketing plan and expenses budget, leading and advising
the marketers,
-Exhibitions planning including Medica fair in Dusseldorf Germany and Arab
Health in Dubai
-Customers Account supervising, Contracts Reviewing, operations management
internet searching, reviewing the L/C opening terms,
Managing Sales and Marketing employees & building the best team
-Direct reports to the Chairman and high management.
-Sharing in the international Exhibitions : Medica in Dusseldorf/Germany and
Arab Health Exhibition in Dubai

Industry: Manufacturing. Company Size: 501-1000 employees
Foreign Purchases Head of Department Responsibilities:
-Responsible about purchasing the raw material from Europe and delivering to the
factory.
-Contacting the Raw material European suppliers and finishing deals with
them Opening L/Cs related to the orders
-Follow up of logistics or shipment from Europe to company
-Direct reports to the Chairman and high management.
-Oversee efficient working of employees of import department and manage
all communication with customers and vendors.
-Plan and implement all import and export transportation strategies according to
all supplier and customer demand and administer internal movement of all goods
and ensure compliance to all government regulations.
-Partnerwithsuppliersandinventoryplannersandensureaccurate movementof
all international goods and ensure arrival of goods within required time frame and
obtain bestfreightratesatalltimes.
-Design, evaluate and renew all contracts as per requirement and monitor and
prepare reports for all import activities and recommend changes if required.
-Assist to prepare all import quotes for customers and perform all shipment
bookings with carriers.
-Administer and implement all custom and border protection for various security
programs and maintain compliance to all customer procedures.
-Perform research for various departments for all import and export laws and
procedures and maintain knowledge on all tariffs and licenses and collaborate with
finance team and maintain inventory of all products and analyze all loan and
insurancedocuments.
-Design all SOPs for import department and ensure compliance to all ISO
guidelines and prepare reports to be submitted to government agencies.
-Provide all insurance on shipments and design and execute all corrective action
plans for processes.
-Collaborate with ISO team leader and perform audit on processes and maintain
expert knowledge on all custom regulations.

Industry: Medical Devices and Supplies. Company Size: 11-50 employees
The company used to Import disposable items like adhesive plasters, elastic
bandages, disposablesyringes, thermometers, pregnancytests, enema
sets/Enteroclismas, vaginal & rectal showers, infusion sets, needles, scalp vein sets:
-Very good experience gained in Operation Management of the company +
experience gained in managing internal administration and employees with a
smart and dynamicpersonality.
-Controlling the marketing and sales processes and building excellent public
relations .
- L/C openings, writing business letters
-Contact with foreign companies, travelling abroad for
meeting of suppliers
- Reviewing the contracts carefully before signing them ..
-E-mailing, internet searching, computer work, excellent English communication
skills, ability to independently draft correspondences & coordinate business
activities
-Attending international Exhibitions like Medica in Dusseldorf/Germany and Arab
Health Exhibition in Dubai
N.B. The company was terminated due to family reasons

Controlling the Exchange and Transfers Department, and I was granted a B Signature