Total Years of Experience: 20 Years, 7 Months
August 2013
To Present
Sales Manager
at Damac Properties
Location :
Egypt - Cairo
• To manage existing accounts as well as to develop future business.
• Regularly review the market to identify opportunities.
• Provide professional and expert advice on products and services to customers and business leads to ensure that business opportunities are realized.
• Regularly review account performance and make appropriate recommendations for optimizing returns.
• Comply with the approved policies, procedures and norms to protect the organization’s and customer’s interests.
• Supervise and guide a team of junior property consultants to deliver targeted results.
• Maintaining high standards of service and forming close interpersonal relationships with existing
• and new clients.
• Generating revenue from existing and new clients.
• Networking with agencies in order to create alliance opportunities for the business.
• Regularly review the market to identify opportunities.
• Provide professional and expert advice on products and services to customers and business leads to ensure that business opportunities are realized.
• Regularly review account performance and make appropriate recommendations for optimizing returns.
• Comply with the approved policies, procedures and norms to protect the organization’s and customer’s interests.
• Supervise and guide a team of junior property consultants to deliver targeted results.
• Maintaining high standards of service and forming close interpersonal relationships with existing
• and new clients.
• Generating revenue from existing and new clients.
• Networking with agencies in order to create alliance opportunities for the business.
December 2010
To August 2013
unit manager
at tokio marine (nile takaful insurance)
Location :
Egypt - Alexandria
Nile family takaful (unit Manager)Tanta Branch (from 1/2011 tillnow)
• The successful retention &renewal of existing customers agreements;
• Extending existing customers agreements to new products;
• The recruitment of new customers
• In conjunction with the Corporate Sales &Marketing Director, plan weekly sales calls; prepare new business monthly report &quarterly buying platform report.
• Ensure that all customers and prospects are receiving regular and useful communications
• Liaise frequently with marketing, pre-sales and technical to discuss issues and ensure the best of service to the customer.
• The successful retention &renewal of existing customers agreements;
• Extending existing customers agreements to new products;
• The recruitment of new customers
• In conjunction with the Corporate Sales &Marketing Director, plan weekly sales calls; prepare new business monthly report &quarterly buying platform report.
• Ensure that all customers and prospects are receiving regular and useful communications
• Liaise frequently with marketing, pre-sales and technical to discuss issues and ensure the best of service to the customer.
February 2010
To November 2010
sales manger
at ace life insurance
Location :
Egypt - Alexandria
• The successful retention &renewal of existing customers agreements;
• Extending existing customers agreements to new products;
• The recruitment of new customers
• In conjunction with the Corporate Sales &Marketing Director, plan weekly sales calls; prepare new business monthly report &quarterly buying platform report.
• Ensure that all customers and prospects are receiving regular and useful communications
• Liaise frequently with marketing, pre-sales and technical to discuss issues and ensure the best of service to the customer.
• Extending existing customers agreements to new products;
• The recruitment of new customers
• In conjunction with the Corporate Sales &Marketing Director, plan weekly sales calls; prepare new business monthly report &quarterly buying platform report.
• Ensure that all customers and prospects are receiving regular and useful communications
• Liaise frequently with marketing, pre-sales and technical to discuss issues and ensure the best of service to the customer.
May 2006
To January 2010
Bancassurance area sales manager
at Allianze Egypt
Location :
Egypt - Alexandria
• Fully responsible about team of between company and bank
• Meeting sales objectives & achieving insurance specialists.
• Managing and responsible of 12 branches ofbank du caire
• Build and manage the relation ship
• The target, Complete & submit weekly activity reports promptly.
• Set the plan of sales and follow up.
• Handling customer complains.
• Build and manage the relationship between company and bank
• Meeting sales objectives & achieving the target, Complete & -submit weekly activity reports promptly
• Achieving target from corporate sales
• Meeting sales objectives & achieving insurance specialists.
• Managing and responsible of 12 branches ofbank du caire
• Build and manage the relation ship
• The target, Complete & submit weekly activity reports promptly.
• Set the plan of sales and follow up.
• Handling customer complains.
• Build and manage the relationship between company and bank
• Meeting sales objectives & achieving the target, Complete & -submit weekly activity reports promptly
• Achieving target from corporate sales
August 2003
To April 2006
customer services
at Citi Bank
Location :
Egypt - Cairo
• Promoting & handling loan procedures attached to bank's client
• Cross selling between banks products directed to City’s clients
• Recovering all customers needs & operation problems
• Handling Customer portfolio for 3500 clients
• Full responsible for customers operation attached to the proposed portfolio
• Enhancing the bank's services through research & surveys on the handled portfolio
• Attracting new clients through the proposed client network
• Recovering all constraints faced by the clients towards bank's services or products
• Cross selling between banks products directed to City’s clients
• Recovering all customers needs & operation problems
• Handling Customer portfolio for 3500 clients
• Full responsible for customers operation attached to the proposed portfolio
• Enhancing the bank's services through research & surveys on the handled portfolio
• Attracting new clients through the proposed client network
• Recovering all constraints faced by the clients towards bank's services or products
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