Support Engineer
TED COMPUTER SYSTEMS
Total years of experience :11 years, 10 months
• New projects Planning, Implementing & Supporting.
• Design, installation, configuration and Maintenance of CCTV and Other Security Systems.
• Structured Cabling with Cat-6, Cat-5, Coaxial & Fiber Optic Cables
• Network & Server auditing
• Assembling of DVRs & installation of OS in DVRs
Managing Servers (web, domain, antivirus, Data base )
Supporting for REMEDI Hospital software.
Updating and handling SQL data base
Testing and implementing new configuration changes.
Configuring and Managing wired and wireless connectivity
Remote support for other centres.
Rectifying & Troubleshooting Hardware & Printer related problems
Configuring and managing Firewall (fortigate, cyberoem).
Check and keep all Systems and devices are perfectly running in every weekend
Maintained the up to date operating procedures inside the IT department
Managing attendance punching system
Maintained hardware and software record.
All updations & works are daily reporting to high level management.
Technician Grade-1 (computer), CIRM- Cochin University of Science & Technology, Cochi-682002, Kerala, India. (February -2011 to August 2011)
• Checking internet connectivity
• Solve hardware & Operating Systems issues
• Backup database every day
• Configuring smart classroom for seminar
• Solve the network related issues
Hardware & Networking Service engineer, CompuTech Hardware & Networking Solutions, Cochin- Kerala, India (January 2010 to January 2011), (January 2012 to January 2013)
• Trouble shoot Hardware and OS issues.
• Check and solved the printer related issue.
• Configuring and managing outlook & antivirus.
• Configuring office network cabling, punching and crimping
• Configuring network printer, switches
• Solve windows & Linux Operating System related problems
• Engineering Diploma in Computer Engineering from Board of Technical Education, Govt. of Kerala, India in the year 2009. (course completed)
• THSSLC from the Board of Technical Education, Govt.Of Kerala, INDIA in the year 2006.