Systems Engineer
Solutions Middle east
Total years of experience :10 years, 4 Months
Works on Projects (Messaging and End user computing technologies)
Products : Citrix, VMware, Windows. Open Text Rightfax, Inspire tech Easi SMS.
• Configuring and Troubleshooting AD server, DNS server, DHCP server, File Server, Exchange Server.
• Providing access to AD users, Groups and other Services.
• Monitoring backup and initiating backup process
• Configuring outlook 2010 & 2013 and outlook web app with exchange server 2010.
• Monitoring SCOM alerts and maintains SCOM operations on servers.
• Implementing group policy to the group users.
• Updating the work logs on ticketing tools (Moatis & JIIRA).
• Interaction with client over telephone or chat when it is required.
B.TECH in Information Technology (2009-2013) College: Younus College of engineering and technology, Kollam Kerala
University: University Of Kerala HSE (2007-2009) School: ST Aloysius HSS, Kollam
SSLC (2007) School: ST Aloysius HSS, Kollam