Business Planning Executive
Executive Source HR Consultancy
Total years of experience :14 years, 10 Months
Creating a Data Base for Follow ups on Candidates that was send to clients, consistently monitoring all arrangements for interviews
•Personal Assistant in 3 Different Managers from the CEO, Co Partner and Learning and Development Manager, arranging all meeting request, reminder and assisting their request.
•Arranging CV and creating cover Letters that needs to be sent to Clients.
• Answering calls at the reception and responsible in all Administrative work for the office like scanning keeping all contracts for clients courier arrangements for invoices.
Creating Data base for previous clients who joined the Exhibition
•100 Calls in a Day as Target and asking to send the Brief needs for clients
•Sending quotation and resending emails art design for their exhibit stand
•Sending email after communicating the company.
Headhunting' - finding and approaching candidates for executive or specialist jobs already be in work
•Using candidate databases to find the right person for the client's vacancy;
•Receiving and reviewing applications, managing interviews and creating a shortlist of candidates before giving it to clients
•Requesting references and checking the suitability of applicants before submitting their details to the client;
•Briefing the candidate about the responsibilities, salary and benefits of the job
•Preparing CVs and correspondence
•Organizing interviews for candidates as requested by the client
•Informing candidates about the results of their interviews
Processing Visa for all employees assisting online application in DMCC.
•Processing Trade License Renewal, NOC for the company as needed and Setting up company.
Processing Visa for all employees assisting online application in DSO Portal, Tecom Ajman.
•Processing Trade License Renewal, NOC for the company as needed and Setting up company.
•Creating Salary Certificate, Processing documents and releasing documents for all the employees
•Assisting in flight Bookings and Travel Hotel Accommodations for all the employees
•Processing weekly attendance report and send it to all the Managers per department
•Answering phone calls for all the clients
•Creating employment contract, letters needed for companies request
•Handling all employees' documents and Tracking salaries for all the employees.
•Creating tracker using Excel file.
•Tracking all Leavers and Newbie's for the company.
•Tracking all annual leave for all the employees.
• Creating, NOC letters, addendum
Coaches and motivates 21 agents in hitting their Key Performance Indicators
•Audits and provides daily performance feedbacks on the quality of calls
•Updates agents on product knowledge
•Does weekly TEAM LEARNING for the account and survey for the team
•Plots any kind of applied leaves and edits the actual time attendance of the agents
•Creates agent's Performance Appraisal
•Performs other tasks as required by the position
Does inbound calling for International clients and assists them in account cancellation and processes refunds
•Troubleshoots any technical concerns received from recipients and members
•Performs statistical client analysis, prepares correspondence and customer's maintenance through emails and follow up calls
•Does outbound calling and manages conflict resolution using a customized database
Does inbound calling, unit activation and credit loading
•Checks, approves, encodes and files subscribers' application
•Receives, directs and relays information through the use of telephones, mail, fax and e-mail
•Assists in the planning and preparation of meetings and conferences
•Organizes, prioritizes and completes tasks in a timely manner
