Senior Supervisor
Pick YO
Total years of experience :21 years, 2 Months
Applebees Bneid Al gar, Kuwait City Neighborhood Expert February 2012- present
Team Member January 2011- January 2012
• Responsible for the daily preparation of food items in the pantry, fry and other areas of the kitchen.
• Cooking meals to order on time and well presented
• Maintaining the highest standards of food and kitchen hygiene.
• Reporting to senior level management
• Helping with training and development of new hire staff
Bonchon Chicken Makati, Philippines
Dining Supervisor Sept 2010- January 2011
• Supervises two or more full time employees on a regular basis.
• Makes decisions regarding hiring, evaluation, promotion and termination of employees or makes relates recommendations that are given particular weight.
• Monitors work methods, standards of performance, sanitation and safety standards.
• Participates in planning related to budget, menus, pricing and operational procedures and objectives.
• Train employees, establishes work schedules and evaluates performance and take corrective actions.
TGI Fridays Robinson's Ermita, Manila Philippines
Front of the house February 20, 2009- March 26, 2010
• Responsible to take orders and assist the cook to prepare food as per order of customers.
• Responsible in assisting the manager in preparing the menu card as well as price list.
• Providing effective supervision off all food and beverage services.
• Responsible to prepare recites and collect payments from the customers.
Conti's Pastry and Restaurant Trinoma, Quezon City, Philippines
Dining Assistant November 2, 2008- February 2, 2009
• Provided customer services for up to eighty customers everyday.
• Assisted customer in menu determinations.
• Served dishes at tables according to order.
June 16- 19, 2008 Gonuts Donuts Madbrews Coffee line
Valdez St. Makati City
The Doughnut People Incorporated ( Gonuts Donuts)
Service crew, Barista February 15, 2008- July 2008
• Greeting clients with a smile while taking orders.
• Prepare beverage and food and ensured quality freshness standards are met.
• Ensured consistency of food quality by portioning and wrapping food and packaging take-out food by franchise rules.
• Maintained a comfortable seating area by clearing and cleaning tables, trays and chairs.
• Delivered fast and prompt service, served customers at counters or tables.
Conference of Aspiring Marketing Professionals PICC complex, Pasay City January 19-20, 2007
2nd Business and Economic
Conventions for students
De La Salle University- Manila
ON THE JOB TRAININGS ATTENDED
Pony Express Bar and Grill Restaurant Manila, Philippines
Head Waiter January 10, 2005- July 7, 2007
• Provided a warm salutation to guests and accompany them through the restaurant.
• Presented bills to the guests and ensured accurate payments are processed.
• Interacted with guest displaying products.
• Ensure that the team members follow the company policies at all times about uniforms, personal look and cleanliness.
Dec. 15, 2004 - Feb. 21, 2005 Government Service Insurance System
Main Branch
• Compile, copy, sort, and file records of office activities, business transactions, and other activities.
• Complete and mail bills, contracts, policies, invoices, or checks.
• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.
Ocean Dragon Restaurant Binondo, Manila Philippines
Waiter April 2002- June 2004
• Taking orders and serving guests
• Dealing with customer concerns and complaints in an effective way.
• Communicates well with a variety of different people at all levels.
• Able to work well within a team.
KEY SKILLS AND STRENGHTS
Professional work ethic: • Multi tasking
• Excellent written and verbal communication skills
• Ability to work in a team
• Sales and marketing skills
• Customer service skills
• Good leadership abilities
TRAININGS AND SEMINARS ATTENDED:
2003- 2008 Polytechnic University of the Philippines, Sta. Mesa, Manila Bachelor in Business Administration Major in Management Class Officer Treasurer, Junior Management Society
1998- 2002 Tondo High School Tondo, Manila
Captain Ball, College of Business Basketball Team