Regional Logistics Manager cum Project Manager for Middle East & North Africa,
Huawei Technologies Company, Middle East
Total years of experience :21 years, 5 Months
• Leading and managing the Middle East & North Africa Regional logistics setup.
• Being the main interface for regional telecom customers & service provider in the region.
• The overall regional logistics operations in the Middle East region covering 12 countries.
• Managing and developing the custom outsourced operation flow to achieve the highest possible level of customer satisfaction for services provided to internal and external customers within the limits of the region budget.
• Generating Supply Chain analysis and monthly report for the Middle East region.
• Leading the Supply Chain Management Steering Committee.
• Managing overall costs for regional logistics setup.
• Representing the Company in all business activities within the logistics setup.
• Implementing and developing work flow and processes for the logistics service provider in the Middle East.
• Conducting warehouse audits on a routine basis.
• Managing the Warehouse Management System.
• Managing and developing client logistics flow ( Ericsson Middle East ) for the region;
• Providing a high level of customer satisfaction service to internal and external customers within budgetary limits.
• Handling monthly billing and invoice ledgers and clients.
• Assisting in the reverse logistics flow to and from service centres in Europe.
• Aligning and updating Process and Key Performance Indicator.
• Reporting Cycle count results to the client representative.
• Evaluating the Warehouse utilization (Space - Services - Manpower).
• Coordinating, compiling and reporting on Custom Clearance Status.
• Coordinating with custom clearing agents in Middle East.
• Following up on Actual Time for Departure/ Actual Time of Arrival and reporting the deviation and following up with logistics carriers.
• Updating shipment ledgers and quality control documents.
• Ensuring that all client supply processes are adhered to strictly by service providers.
• Escalation and interface point between client and Danzas.
• Supervising the entire process of importing and exporting PC hardware from Asia to international locations.
• Handling the custom clearance process of the imported goods at Dubai Airport.
• Managing company financial accounts and verifying the payments are done accurately and timely.
• Handling all necessary official documents related to exporting goods from Jebel Ali.
• Monitoring stock inventory levels, placing and expediting orders to customers.
• Coordinating the shipping process of items out of the UAE.
• Handling all customer queries and complaints.
• Actively notifying customers, shippers and transporters of any damages, shortages, or miss-shipped items.
• Purchase & export activities of the company.
• Selecting products and equipment by testing, observing or examining items and estimating values of market price.
• Keeping records of items and services purchased, prices, delivery and shipping costs, and product or service acceptability.
• Preparing purchase orders and bid requests, adding received goods to inventory and maintaining information systems and historical references.
• Managing the financial accounts and verifying the payments are done accurately and timely.
• Maintaining all official documents related to exporting goods from Jebel Ali Free Zone Area to the Arabic countries.