Farah Al-Mulla, Customer Service Order Fulfillment Supervisor

Farah Al-Mulla

Customer Service Order Fulfillment Supervisor

Flowserve / Abahsain Ltd. Co

Lieu
Arabie Saoudite - AlQatif
Éducation
Baccalauréat, Information Technology and Computing
Expérience
15 années, 8 mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :15 années, 8 mois

Customer Service Order Fulfillment Supervisor à Flowserve / Abahsain Ltd. Co
  • Arabie Saoudite - Dammam
  • Je travaille ici depuis janvier 2012

Leading the customer service crew assuring quality and on time service.
Managing the coordination between the production departments assuring monthly targets is achieved.
Administrating the supply chain crew.
Controlling and analyzing inventory cycle count and statistics reports.

Operation Supervisor à Al-Fozan Holding Co.
  • Arabie Saoudite - Khobar
  • juillet 2011 à décembre 2011

-Managing flight Schedule of the CEOs.
-Planning the service schedule for the private jets.
-Administrating the jets crew schedules, expenses, and governmental requirement.

Warehouse Unit Leader à Flowserve Abhsain
  • Arabie Saoudite - Khobar
  • août 2010 à juillet 2011

-Controlling and analyzing inventory cycle count and statistics reports.
-Managing solution for OSMI inventory.
-Planning, coordinating and monitoring the receipt, assembly and dispatch of goods

Logistics & Warehouse Unit Leader à Flowserve Abhsain
  • Arabie Saoudite - Khobar
  • janvier 2011 à juillet 2011

-Promoted in Jan 2011 to lead the logistics unit in addition to the warehouse unit.
-Managing courier and forwarders agreements.
-Managing the lead time of receiving and shipping.

Senior Account Assistant à Flowserve Abhsain
  • Arabie Saoudite - Khobar
  • juillet 2008 à juillet 2010

-Administrating monthly financial statements.
-Performing monthly account reconciliations and monitoring general ledger transactions.
-Interacting with the finance controller to consolidate monthly Hyperion corporate reports.

Éducation

Baccalauréat, Information Technology and Computing
  • à ARAB OPEN UNIVERSITY
  • juillet 2007
Diplôme, Associate Program in Computer Information System
  • à ASSOCIATES AL-HUSSAN INSTITUTE OF COMPUTER SCIENCE IN CO-OPERATION WITH KFUPM
  • décembre 2003
Diplôme, Diploma in Computer Applications & Network Administration
  • à AL-HUSSAN INSTITUTE OF COMPUTER
  • décembre 2000

Specialties & Skills

Lean Sigma
Lead Time Reduction
Customer Service
Microsoft Office
Problem Solving
Problem solving
Leadership
verbal and written communication skills
Teamwork
Initiative
Flexibility
Ms office package

Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

Lean Six Sigma Green Belt (Formation)
Institut de formation:
Flowserve Co. Holland the NL
Date de la formation:
October 2012