A standalone Field Service Rep
United technologies Corporation
مجموع سنوات الخبرة :32 years, 5 أشهر
2013 - 2014 United technologies Corporation Kingdom Saudi Arabia - CETS
A standalone Field Service Rep on the BD110 ISR system for the Royal Saudi Air Force looking after 2 Ground Stations in 2 separate locations (Khobar and Riyadh)
Implementation of the system including training, reports (Including NIIRS) records, meetings with the USG and RSAF hierarchy and weekly conference calls to both the US and UK. System Engineering, including, fault finding (both Linux and Microsoft) repair and the production of documentation for the in service maintenance of the assets, which include: Workstations, Servers, UPS, Network Switches, Software and Voip
2006 - 2013 Raytheon UK, UK - Ground Maintenance Technician.
A standalone Field Service Rep for the ASTOR system in theatre, in Afghanistan
Worked on the Integration, testing and delivery of the ASTOR Ground Segment system, with fault finding, repair and documentation for the handover to the customer (MOD)
Responsible for 1st line support to the customer and 2nd line repair to the in service assets, which include: Wideband/Narrowband data links, V/UHF, Switch & Boundary Routers, System Servers, Workstations, Firewalls and Generators.
2003 - 2006 Sales
Headcount Marketing - Energy Efficiency Sales Advisor
Space Kitchens - Design and Sales Advisor
Collagen Health Limited - Sales Executive (Business to Business)
Arnold Clarke - Car sales representative
.
2003 - 2005 Sharps Bedrooms - Chief Sander
Worked on all furniture supplied by; Sharps bedrooms, Mōben kitchens and Dolphin bathrooms.
1997- 2002 Supreme Headquarters Allied Powers Europe, Belgium - Technician/Engineer
Maintained the NATO nuclear Status Control and Reporting System by diagnosing and rectifying system wide faults.
Provided shift rotas, working schedules and technical reports for upper management.
Testing of all cables and circuits in house on a regular basis, including fibre logging all results
Carried out daily, weekly, monthly, bi-annual and annual maintenance check as per Tech doc's
Manager of a bowling centre helping provide the community with a well maintained social activity centre. Worked as a volunteer for the British Forces Broadcasting Company as a live presenter.
Coached and supported the over 8s and 11s football teams.
1995 - 1997 15 Signal Regiment, Northern Ireland - Head of Repair Team
Project managed the planning, procurement and liaised with industry on the acceptance criteria for the production of a highly sensitive computer system.
Provided support for the installation, maintenance and repair of the system after commissioning.
With the aid of a technical handbook implemented an improved secure network system, which produced a better quality and greater capacity system for the user, including a technical manual.
Responsibilities included planning and estimating the stores required to maintain the system.
Instructed and supervised the development of a variety of training programmes.
Tested and installed upgrade system including complete wiring from server to user. This included making all cables, wiring through exchange, testing all hardware (including crypto)
1979-1991 Variety of military units
Technical control centre team leader for 6 personnel providing technical experience and managing the work schedules.
Produced inspection reports to support the troubleshooting, repair and maintenance of the Technical Control Facility.
Also supported the local community working at a local restaurant and bar as a night manager.
After completing initial training I served in Northern Ireland, Belize, Germany and Cyprus.
During this period I provided team leadership and team support roles in the maintenance of telephone exchanges, cryptographic equipment and managing the training of over 1000 personnel.
1977 - 1985 2 City and Guilds certificates - Radio and Line, Mathematics - BTEC Diploma - Electronics and Telecommunications
1976-1978 Brunel Technical College, Bristol.
1977 - Survival at sea certificate
1970-1976 Kingsmead School, Hednesford, Staffordshire.