Regional Sales Manager
Jupiter International Ltd
Total years of experience :20 years, 5 months
• Working as a Sales / Branch Head for Indore & Jaipur Branches
• Reporting to the National Sales Head.
• Product sold under Brand name of FRONTECH. Largest range of IT peripherals products.
• Regular interaction with the Distributors and ensuring proper SELL IN of products.
• Provided support to the sales team, ensuring all sales and service objectives are met.
• Handling day to day activities of branch operations.
• Ensure availability and give proper indenting of stock for achievement of targets.
• Critically see the proper working of team and provide them with prompt comments and guidance(both positive or negative)
• Give solutions to the key channel partners of your region for their problem and needs.
• Ensure Key partners of the area are associated with Co. for business
• Assign sales targets to SSE & SE and monitor the achievement of sales.
• Handling a team of 25, comprising of sales & support staff.
• Worked as Key Account Manager & CE Manager in Worli Region (Mumbai).
• Reporting to the DGM Sales & Support (Worli).
• Primary focuses was on selling HCL range of products to the assigned accounts, and ensure regular & repetitive business.
• Initiate a new methodology of Customer Relationship Management process for given list of existing customers. Focus not only on Customer Satisfaction but also to probe & prospect value added solutions needs
• Provided support to the sales team, ensuring all sales and service objectives are met.
• Identifying and qualifying a client. Complete front ending of the requirement, and the ownership of that client.
• Took up initiative of the HCL Security division in Worli region.
• Interaction with the CIO’s & IT Heads of assigned accounts, & approaching them as a single point of contact for entire IT solutions, ranging from networking to storage solutions.
• Regular interactions with the parallel teams from various Business Units for providing complete solutions to the client.
• Worked as Security Champ, in Worli region. Products ranging from CCTV’s to boom barriers, metal detectors & baggage scanners etc.
• Did a ZERO BASE Planning for HCL Security, and initiated the Security Project of Central Railways Mumbai.
• Handled a team of 5 sales executives, engaged in new business development activities
• Promoting server sales through Authorized Business Partners of IBM and bringing new / competition into the IBM fold.
• Regular Interaction with the partner to track his funnel and helping him in executing the orders.
• Providing complete guidance and support in terms of technicalities and prices.
• Develop the sales and the marketing team, by providing them the relevant information and data about the product.
• Informing them about the monthly promotional schemes to maximize their sales.
• Maintaining a good relation with the partners to create a comfort level with each employee and be easily approachable.
• Assisting them in closing the orders at the customer end if required.
• Keeping them informed about the competition technology and prices.
• Through sales increasing the market share of IBM servers.
• Working closely with the partners and understanding their business model and in turn helping them out to increase their revenues and margins.
• Addressing to their issues if at all any exists and create an excitement amongst them to sell more servers.
Australia & New Zealand Market
• Wholly responsible of direst sales for hardware & software specially servers across Australia & New Zealand.
• Handling large multiple systems and server orders for networked environment.
• Coordinate processes among internal and external resources providing resolution to customer's service activity.
• Establish relationship account with corporate for their IT needs & in turn getting number of units, revenue & margin.
• Tracking all orders placed and checking the quality of system configured for its compatibility and approving it to get into production.
Previous Assignment: US Market
• Knowledge base ranges from Desktops, Notebooks, Servers, Software’s & Peripherals.
• Responsible for providing inbound services to leasing & third party.
• Key role in interacting with customers and Sales personnel, as well as involved 3rd parties throughout incident phase, ensuring that all issues are resolved or escalated.
• Develops solutions, which encompass the customer's short, medium, and long term growth plans.
• Keep record of enterprise units & revenue of sales team.
• Maintained customer database to ensure repeat business.