geraldine frias, Shift Manager

geraldine frias

Shift Manager

Burger King Kuwait

Location
Kuwait - Al Kuwait
Education
High school or equivalent, High school Graduate
Experience
13 years, 2 months

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Work Experience

Total years of experience :13 years, 2 months

Shift Manager at Burger King Kuwait
  • Kuwait - Al Kuwait
  • January 2012 to February 2014

Burger King Kuwait 2012 - Present

Shift Manager
• Direct food service workers and other personnel as assigned for the purpose of maximizing the efficiency of the work force and meeting shift requirements.
• Inspect received items of food and supplies for the purpose of verifying quantity, quality and specifications of orders and complying with mandated health requirements.
• Inventory food, condiments and supplies for the purpose of ensuring availability of items.
• Maintain food service equipment for the purpose of maintaining safe operating conditions.
• Manage site operations for the purpose of providing safe and efficient food services in compliance with health requirements.
• Perform functions as required of another position within area of responsibility for the purpose of providing overall coverage of food service operations.
• Prepare documentation (e.g. daily menu production, quality control, payroll, etc.) for the purpose of providing written support and conveying information.
• Respond to inquiries of customers, staff and the public for the purpose of providing information and direction regarding the type and cost of meals.
• Stock food, condiments and supplies for the purpose of maintaining adequate quantities and security of items.
• Train employees and evaluates job performance for the purpose of supporting them in the completion of their work activities.
• Managed a minimum staff of 6, responsible for all aspects of financial, creative and managerial tasks that are needed to operate my kitchen.
• Trained staff and coordinated with the sales and revenue producing departments as well as the support departments in the branch. customers are recognised and look after with courtesy, efficiency, and consistent speed of service (3 minutes or under)

Service crew at Burger king Kuwait
  • Kuwait - Al Kuwait
  • January 2008 to January 2012

Burger king Kuwait 2008 - 2012
Service crew
• Cleaned and sanitized all food preapration equipment and ensured that they are kept in safe and operable condition.
• Demonstrated continous effort to improve operations, streamline work processes, and worked cooperatively and jointly to provide qaulity seamless customer service.

Food attendant at Panciteria Lido
  • Philippines
  • January 2003 to December 2007

Panciteria Lido 2003 - 2007
Food attendant
• Attending guest and recognized with courtesy and efficiency.
• Offering new menu to the guest and assissting to thier needs.
• Follow all procedure and be proffessional in conduct.

Education

High school or equivalent, High school Graduate
  • at Ramon Magsaysay High School
  • March 1996

Specialties & Skills

Food Quality
Food Service
Customer Service
Sales Operations
CUSTOMER SERVICE
DOCUMENTATION
FOOD SERVICE
FOOD SERVICES
INVENTORY
MANAGERIAL
OPERATIONS

Memberships

Royale Business Club International
  • Independent Distributor
  • September 2013

Training and Certifications

Servsafe Food Safety Certificate (Certificate)
Date Attended:
November 2013
Valid Until:
November 2018

Hobbies

  • Cooking,Computer literate
    Employee of the year (2009 ) Employee of the Month