ghadeer mahmoud hassan abd al raheem, Customer service advisor

ghadeer mahmoud hassan abd al raheem

Customer service advisor

zain jordan

Location
Jordan - Amman
Education
Bachelor's degree, public adminstration
Experience
13 years, 5 Months

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Work Experience

Total years of experience :13 years, 5 Months

Customer service advisor at zain jordan
  • Jordan - Amman
  • My current job since May 2011

handling calls, e mails and job duties in order to meet requirements of the job, as key account and technical blackberry level,

Customer Service Executive at Bank al etihad
  • Jordan - Amman
  • My current job since March 2017
Senior customer care specialist at Wysada
  • Jordan - Amman
  • My current job since January 2015
CRM at Rocket internet
  • Jordan - Amman
  • March 2014 to October 2014

handling customer complaints, requests and provide the best solution's, manage weekly news letters and push notification.

custmer care representative at CrysTelCall
  • Jordan - Amman
  • November 2010 to April 2011

custmer care representative

Education

Bachelor's degree, public adminstration
  • at university of jordan
  • September 2010

Specialties & Skills

Fast Learning
Motivational Interviewing
Social Care
Customer Service
Databases
computer skills

Languages

English
Expert

Training and Certifications

dealing with angry customers (Training)
Training Institute:
zain
Date Attended:
July 2012
key account training (Training)
Training Institute:
zain
Date Attended:
February 2012
technical blackberry training (Training)
Training Institute:
zain
Date Attended:
March 2012
business etiquette (Training)
Training Institute:
zain
Date Attended:
June 2012