Senior Account Manager
INGOT Brokers Australia
Total years of experience :5 years, 11 months
Set sales targets and specific performance metrics, aligned with business strategies
•Supervise and support account managers and representatives to ensure client satisfaction
•Communicate with clients at a senior level to resolve issues and inquiries
•Generate innovative ideas to support customers and boost brand awareness
•Use client feedback to improve customer experience
•Report on sales results on a regular basis and suggest improvements
•Identify and approach potential clients
•Ensure brand consistency
•Stay up-to-date with product launches and provide support to clients and the sales team
•Organize meetings with the sales team to ensure all members are on board and deliver within deadlines
• Selling sports nutrition supplements to direct clients while developing enhanced relationships with existing and new customers.
• Describing product’s ingredients, features, uses, and benefits.
• Recommending, selecting, and helping clients to choose the right products.
• Handling outdoor sales an establishing wholesale deals.
• Acting as a contact between a company and its existing and potential markets.
• Representing the company at trade exhibitions, events and demonstrations.
• Planning and working on events.
• Supporting the marketing department with sales related enquiries
• Stock control management.
•Coordinate Sales and Marketing for “INGOT Brokers Australia & INGOT Consultation Bahrain”
•Continuously gain new clients and increase equity and build trusted relationship with clients
•Following up with existing clients and potential clients on daily basis via email phone and assist them with the services we provide and always ensure customer satisfaction.
•Meeting continuously with Business Firms to achieve B2B business objectives
•Researching stock markets conditions and economic trends .
•Planning and overseeing new marketing initiatives
•Attending conferences, meetings, and industry events.
•Preparing presentations, sales displays and training materials.
•Training personnel and helping team members develop their skills.
•Recruiting staff for our representative offices.
•Selling sports nutrition supplements to direct clients while developing enhanced relationships with existing and new customers.
•Describing product’s ingredients, features, uses, and benefits.
•Achieving the sales target.
•Providing structured sales activity reports on a regular basis.
•Maintaining and developing relationships with existing customers.
•Representing the company at trade exhibitions, events and demonstrations.
•Negotiating on price, costs, delivery and specifications with buyers and managers.
•Advising on forthcoming product developments and discussing special promotions.
•Checking the quantities of goods on display and in stock.
• Using Marketing strategies to create greater brand awareness.
• Supporting events by social media advertising and direct advertisement tools
• Networking
• Social media marketing
• Hosting events.
• Working on sports & cultural team projects.
Bachelors of Science in Business Administration /Major: Marketing.