Lead HR Consultant
Booz Allen Hamilton
Total years of experience :38 years, 2 months
Supporting Client's HR team in Recruitment, developing HR Department ORG structure, and HR Functional statements. Developing & updating JDs, HR processes, SOPs and Forms. Developing and updating HR policies & procedures, C&B. Design & Developing HR Mapping, Position Matrix, HR Authority Matrix, along with Supporting HR Team in SAP-ERP Low Level design setting.
The Group of Companies been involved in infrastructure, catering, construction, and projects support services.
My role to design new Organizational structure, policies & procedures, compensation & benefits, salaries scale, recruitment and performance management. In addition to design New ERP HR Module & Time Management system using Mobile Android app.
Assisting small to mid-size businesses in HR Strategic planning, Management Performance Audit, HR Department Audit, HR Policies & Procedures, Manpower Planning, Recruitment, employees’ Administration, C&B, employees’ Performance, Training & Career Development, HR Procedures, processes & forms.
My role contribute to the development of Group Human Resources Department functions for JEC and 12 affiliated companies in Qatar to include but not limited to:
• HR Strategic Planning
• HR Policies & Procedures
• HR Operation and Administration
• Labor Camp Management
• Manpower Planning
• Talent Acquisition Management
• Compensation & Benefits Management
• Employees Performance Management
• Training & Career Development
• ERP-HR Module Management
Initial tasks, to plan a complete Operational Budgets with KPI for 6 Labor camps occupied by more than 6, 000 employees with recommendation to offer food catering & laundry services instead of cash allowance and utilizing camps utilities and resources. Expenditures were reduced by 20%.
Also, to design, plan and implement automated time attendance management system for 6, 000 employees over 18 work location in Qatar. Now the project is under review by CEO for budget approval.
SETRACO INTERNATIONAL HOLDING S.A.L., Beirut, Lebanon •
Engineering & Civil contractor specializes in roads & bridges construction projects.
A member of the Corporate Holding Management team and contribute in the development of Group Human Resources Department functions to reach SIH Corporate strategic goals in Lebanon and abroad.
• HR Strategic Planning
• HR Policies & Procedures
• HR Administration
• Manpower Planning
• Talent Acquisition Management
• Compensation & Benefits Management
• Employees Performance Management
• Training & Career Development
• ERP-HR Module Management
Initial task, to plan a complete centralization of Human Resources functions in Lebanon i.e., Policies, Procedures for the 14 companies (Recruitment, Payroll, Performance Management, Training, etc.) under Setraco Group of Companies. 6 Companies were enrolled under Setraco Group centralized HR policies, and employees retention increased by 22% and employees turnover (due to employees motivation) were reduced significantly.
Assisting small to mid size businesses in Management Performance Audit, HR Department Audit, HR Policies & Procedures, recruitment, employees administration, C&B, employees performance, training & career development, procedures, processes & forms.
• Water & Power Engineering s.a.l., writing Administrative & HR policies & processes; i.e. Recruitment, Employees Administration, Training, Performance Evaluation and Compensation & Benefits, Employment separation. The Group operates in: Lebanon, KSA, Algeria, Iraq, and Syria.
• Supporting IFP Group Ltd. (Exhibitions & Events Organizer) setting up Administrative & HR procedures; i.e. Recruitment, Training & Career Development, Performance Evaluation and Compensation & Benefits for the Group relatively to each operating country; i.e. Lebanon, KSA, Jordan, Qatar, Iraq, UAE, and Syria.
• Establishing and introducing the HR culture to KHOURY HOME APPLIANCES s.a.l.. Startup an HR Department structure and re-engineer the HR functions, policies, processes, procedures, competencies, forms, etc...
General contractor that specializes in providing integrated procurement and construction services.
Oversee all aspects of HR operations for The C.A.T. Group consisting of 14K+ employees located in the Kingdom of Saudi Arabia, United Arab Emirates, Qatar, Kuwait, Algeria, Nigeria and Lebanon. Identify and align organizational needs and requirements with top-performing talent. Orchestrate global recruitment initiatives to interview, qualify and select skilled engineers and management professionals. Prepare job offers and descriptions in addition to calculating salary, compensation and benefits packages. Keep abreast of market trends and practices, developing and implementing up-to-date HR policies and procedures to maintain a competitive edge in the workplace. Coordinate performance reviews, report findings to each area of operation and recommend remedial actions for under-performing employees. Manage career pathing and succession planning initiatives to develop and promote top employees to higher-level management roles. Handle all employee relations and personnel administration issues. Collaborate with senior management to formulate and ensure compliance the HR budget
Operational Highlights:
• Fostered an organizational culture that emphasizes quality, continuous improvement and high performance by devising and implementing employee-oriented services, policies and programs.
• Supported the establishment of a new HR department in Qatar by introducing and training all staff members on company policies, procedures, processes and HR information systems (HRIS).
• Maintained a constant HR pipeline of talented personnel for construction projects by building a global network of recruitment agencies to effectively deal with a regional shortage in skilled manpower.
• Ensured the on-time completion of a large oil and gas, civil construction project (Pearl Island in Qatar) by recruiting approximately 6000 qualified employees from Far Eastern countries in only 2 years.
Partnered with the Chief Administrative Officer to develop an organizational culture that promotes and rewards employee competency and commitment. Recommended salary and bonus adjustments based on individual efforts, project success and area profitability. Organized and attended engineering job fairs at local universities to interview, select and recruit qualified engineering and management graduates. Coordinated performance reviews, training initiatives as well as succession planning and leadership programs in cooperation with area managers. Oversaw daily resource planning and allocation in addition to handling all employee issues. Developed, implemented and improved HR database systems with multi-user access to effectively inform staff on changes in organizational HR policies and procedures. Reported all HR-related matters -including annual turnover, training budgets and performance ratings - to the Executive Board.
Financial / Operational Highlights:
• Streamlined the medical expense reimbursement process by designing and implementing an HR database system that enabled employees to log and monitor claims submitted to the company and the National Social Security Fund.
• Ensured compliance with new medical claims procedures by coordinating on-job training workshops to instruct all HR staff on how to use and administer the HR database system.
• Cultivated strong relationships with external management consulting and training services organizations to effectively address the training needs and requirements of the company and its employees.
• Promoted to Group HR Manager covering the Gulf, Africa and Lebanon after demonstrating superior HR leadership, management and coaching skills.
Directed all aspects of day-to-day HR operations, ranging from employee relations and compensation planning to HRIS system management. Led all staff recruitment and training initiatives in addition to monitoring overall staff performance. Compiled and analyzed statistical reports on personnel related data, including new hires, transfers, performance appraisals and absenteeism rates. Determined the root case of employee related problems and recommended improvements to existing organizational policies, processes and practices. Developed, instituted and informed staff on new HR policies for recruitment, training, compensation, performance reviews, allowances, etc. Developed, implemented and maintained an HRIS database.
Financial / Operational Highlights:
• Transformed the HR department into a digital, paperless office by migrating all documents, spreadsheets, data and files to a shared HRIS database system that standardized organizational reporting.
• Improved the accuracy and efficiency of information processing and reporting between the HR, Accounting, IT and Building Services departments after implementing the centralized HRIS database system.
• Coordinated internal and external training programs to instruct staff on HRIS system usage for reporting.
Contract Manager at ALMEN Kuwait, Administrative Assistant at United Nations Interim Force in Lebanon (UNIFIL), Real Estate Agent at Ryan’s Real Estate Brokers USA and Shareholder / General Manager of G. International Inc. USA.
Details provided upon request.