Executive Assistant To Chairman
the palms beach hotel and spa
Total years of experience :9 years, 9 Months
Maintain executive’s agenda and assist in planning appointments, boards meeting and conferences.
Reply for all emails on behalf of all Executives as required.
Assist meeting and prepare the minutes of all meetings.
Receive and screen phone calls redirect them when appropriate.
Handle and prioritize all outgoing or incoming correspondence (emails, letter, packages etc...)
Make travel arrangements for CEO CFO and BSD.
Handel confidential documents ensuring they remain secure.
Conduct research and prepare presentations or reports as assigned.
Examination of the list of debtors of the company.
Contact customers and notify them of their outstanding invoices.
Advise customers on their payment options and suggest payment methods.
Negotiate suitable payment plans.
Keep customer payment records up-to-date while respecting the dunning scenario.
Writing final warnings to customers when payments are not made (formal notice).
Institute legal action when customers do not pay their debt.
Respond to customer questions.
Contact attorneys and insurance agencies to facilitate payments.
Manage properly all in-store staff to ensure that they complete their assigned tasks in a timely manner.
Sharing all the new offers, promotions, and events on social media and through WhatsApp.
Assist customers on a regular basis. From finding specific items to correcting pricing mistakes to administering refunds or discounts.
Delegating and performing tasks related to upkeep and organization, including the rearranging of shelves, the setting up of displays and the cleaning of the store and products.
Make sure that all items are in stock while always striving to eliminate as much waste as possible. This involves coordinating deliveries, checking inventory numbers, recording missing or stolen merchandise, and planning special discount offers as needed.
Collaborating with all departments to insure the good services and quality.
Handling all clients complains and specials requests.
Maintain focus on social media (sharing media response to the follower’s request.)
Ensure that stock levels are adequate, and orders are made timeously.
Communicate medical results to patients under clinical supervision.
Invite bloggers VIP and famous persons to try our services and push up our advertising.
Handling all claims forms and pre-approval.
Provide new suppliers for pharmacy and medicals equipment.
Manage Vodafone system (offers and reminders).
Offer new agreement to company to corporate with our clinics.
Professionally assist doctors, staff, visitors, and patients.
Create brochure, clinic, and services presentation
● Assist customers in selecting a credit card by asking questions and listening carefully to their responses .
● Explain product performance and benefits ( $ cards, QAR cards and supplementary ) .
● Build strong rapport with customers
● Work closely with sales manager on pricing tiers associated with different cards.Prepare email collateralfor clients in anticipation of scheduled appointments, making sure clients are informed before they walk into the dealership.
● assist with lead generation by managing incoming emails leads and set appointments for cards presentations and collecting the required documents.
● Be proficient in staying updated with the modifications in polices with respect to the government rules and regulations acts.
i won the certification of top acheivement in the premium sold of direct marketing in quarter 1/2017 .
telephone prospecting for the appointement decision .
marketing of finance solution contracts (LC, HEAVY EQUIPMENT, MATERIALS, REAL ESTATE...) in the FFC directory.
management letters, research and outreach to new clients.
build up a letter customer relationship, understad their needs, and try to make them satisfied without compromising with the company profits .
develop and execute strattegic plan to acheive sales targets and expand our customer base.
collect data and prepare domestic and international customers specific product, pricing quotes for numerous sales branches within company specific based excel software program .
telephoen prospecting for the appointment decision .
marketing of training and course in the global knowledge business directory .
monitoring the projects via mailing, action plan, contracts, word processing and filing folders (back office).
responsible for ensuring that the highest standars of administrative process and corporate governance are both promoted and maintained sothat the business operates efficiently and in accordance with all statutory and legal provisions .
creating invoices, filing receipts and dealing with all financial documentation.
filing, archiving, photocopying, scanning and faxing documents..
making travel and accommodation arrangements for company teams .
task scheduling.
project coordination, articulation of different times and different partners.