Gloria D'cruz, Consultant

Gloria D'cruz

Consultant

Kansai Paints MENA LLC East

Location
United Arab Emirates
Education
Master's degree, MA Human Resource Management (CIPD Accredited)
Experience
11 years, 2 months

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Work Experience

Total years of experience :11 years, 2 months

Consultant at Kansai Paints MENA LLC East
  • United Arab Emirates - Dubai
  • August 2016 to October 2016

Designed and deployed the Performance Management and Training platforms over a short period resulting in a successful ISO 9001 Certification.

HR NCE (Lean Management) & Compliance Supervisor at Nestlé Middle East
  • Bahrain - Manama
  • June 2015 to June 2016

Led goal alignment for the HR teams across the Middle East market to facilitate a three year unified strategy and deliverables.
Established and developed the capabilities of the Lean Pillar Team to drive the three-year strategy.
Unified HR policies for the Middle East, setting in place a policy archive.
Coached entities to ensure compliance with corporate business principles and international & local labor laws & regulations with a 100% successful audits.
Increased employee empowerment and retention by creating effective action plans with Department / Country Heads driven by the Employee Engagement Survey.

Competency Development Specialist at Nestlé Middle East
  • United Arab Emirates - Dubai
  • October 2012 to May 2015

Designed and implemented the Learning Management System (iLearn@Nestlé) across the Middle East to drive the effective use of Digital learning which was recognized on a global level.
Designed Training material to cater to Business requirements, while continuously improving by incorporating key insights.
Implemented training effectiveness by measuring reaction, learning and behavior for all programs to increase relevance and prioritization of trainings.
Designed the On-boarding programs for new-joiners & transferees with positive feedback.

Market Training Coordinator at Nestlé Middle East
  • United Arab Emirates - Dubai
  • June 2010 to October 2012

Redesigned and deployed soft skill trainings based on gaps in the competency matrix with ownership of budgets and subject material.
Organized training sessions across the Middle East Market in coordination with local HR.
Coordinated with Department / Country Heads and HQ (Switzerland) as a point of contact for global training curriculum.
Designed and published 10 bi-monthly Leadership newsletters for the Middle East to reinforce the coaching and mentoring mindset.
Provided expertise as Subject Matter Expert on Employee HR Portal on SAP mainly through on-boarding training sessions.

Performance Development Executive at Nestlé Middle East
  • United Arab Emirates - Dubai
  • January 2009 to May 2010

Managed budgets, data analysis, SHL tests and Panel Interviews for Market-wide people initiatives.

Sales Training Executive at Nestlé Middle East
  • United Arab Emirates - Dubai
  • November 2006 to December 2008

Evaluate and continuously enhance the training material based on successful practices, field observations and training feedback.

Sales Executive at National Bank of Dubai
  • United Arab Emirates - Dubai
  • September 2005 to October 2006

Managed the Customer Relation Management (CRM) system for the department.
Co-ordinated with the Credit Center for approvals and maintain the daily Management Information System

Education

Master's degree, MA Human Resource Management (CIPD Accredited)
  • at Middlesex University
  • November 2014

Results to be announced in Q1 2015

Bachelor's degree, Costing, Personnel Management and Industrial Relations
  • at St. Agnes Colleeg
  • May 2005

Passed !st class.

Specialties & Skills

Compliance
Lean Initiatives
Learning Styles
E learning
Training Plans
MS OFFICE, TYPING

Languages

English
Expert
Hindi
Expert