General Manager
Cognizant - India
Total years of experience :18 years, 9 Months
• Designing Digital solution for Internet, Hi-Tech and Cloud companies
• Focus on Building practice assets and service offerings for new LoBs
• Engaging with client stakeholders for solution workshops and delivery execution
• Grooming & Mentoring team members and client project teams
• Building digital solution for clients focusing on Content Management., Digital Marketing and Digital analytics
• Managing the entire sales cycle from lead generation to transition
• Mining of existing client accounts to identify gaps and new opportunities
• Designing marketing assets including flyers, Web site and brochures
• Building alliances and partners
• Managing analyst relationships and surveys
• Identifying and designing solutions in Social Media, Mobility and Cloud based service offerings
• Managing RFP/RFQs end-to-end including designing the complete outsourcing solution for clients with Resource planning, Pricing, Transition, Transformation, Tools & technology etc.
• Managing Marketing and Analyst relationships
• Creating business leads - with existing and new customers
• Developing service lines and Alliance partners
• Collaborating with technology teams to develop point solutions
• Hiring and grooming resources for Presales role
• Responding to RFP/RFQs which includes designing the complete outsourcing solution for clients
• Build industry specific solutions and PoVs
• Working with the Sales to create teaser and company specific decks for sales presentations
• Working with Alliance partners to identify areas of partnership and offerings
• Managing a team of 100+ FTEs
• Working with client to identify and set up Content and Ad Ops offshoring
• Handling client governance and escalations
• Meeting client/process SLA’s for five different processes across 3 geos - Account Management Support, Partner Service, Content Creation, Content Review, Sales Performance
Meeting sales target and meeting the quality standards.
Generation of quality report.
Handling calls.
Specialized in Marketing
Completed the degree with 70%. Won 1st prize in a National level presentation.