Goran Dragicevic, Security & Safety Manager

Goran Dragicevic

Security & Safety Manager

Wyndham Grand Hotel, Wyndham Hotels & Resorts

Location
Qatar - Doha
Education
Master's degree, -Marketing and trade management.
Experience
26 years, 10 Months

Share My Profile

Block User


Work Experience

Total years of experience :26 years, 10 Months

Security & Safety Manager at Wyndham Grand Hotel, Wyndham Hotels & Resorts
  • Qatar - Doha
  • My current job since April 2022

• The main task is to ensure a safe environment for the hotel employees, guests, and hotel assets.
• Developing and implementing safety and security policies, protocols, and procedures conducting regular safety audits.
• Coordinating with local law enforcement and emergency services.
• Investigating all safety, security, and risk management-related issues.
• Monitor security policies, programs, or procedures to ensure compliance with internal security policies, licensing requirements, or applicable government security requirements, policies, and directives.
• Facilitating security and safety training.
• Monitoring security conditions.
• Managing efective partnerships with other departments.
• Recruited, trained, and supervised security oficers and guards.
• Analyse and evaluate security operations to identify risks or opportunities for improvement.
• Head of security at the Tunisian National Football Team's base camp during the FIFA 2022 World Cup.

Security Manager at M Gallery Hotel - Accor
  • Qatar - Doha
  • January 2021 to September 2022

• The main responsibility was monitoring and ensuring the quality of security operations.
• Provide safety and security for all guests, employees, and hotel buildings.
• Crime prevention and investigation.
• Security systems include security patrols, surveillance systems, access control, monitoring of master keys, etc.
• Initiating or maintaining policies and procedures for general safety and security.
• Training of staff for emergency procedures.
• Inspections relating to hotel security.
• Analyze and evaluate security operations to identify risks or opportunities for improvement.
• During the COVID-19 virus pandemic, organized all protective measures and successfully conducted a quarantine procedure. Not a single recorded case in the Hotel team.
• Order security supplies and equipment.
• Regular security meetings
• Supervising the security team effectively checking that security staff preform properly.
• Maintaining good working relationships with management and members of other departments.
• Keeping up-to-date with world news and hospitality security trends as well as plenty of other duties
• Participate in the organization FIFA Arab Cup 2021. (Accommodation of officials and journalists). Provide security & safety protocol.
• Participate in organization FIFA World Cup 2022. Provide bubble security protocol and accommodation to the Tunisian national football team. Application of the highest safety standards

Security Manager (Pre-Opening & post) at Dusit International Hotel
  • Qatar - Doha
  • November 2019 to January 2021

Duties and Responsibilities:
• The main responsibility is monitoring and ensure quality of security operations.
• Implement security policies, regulations, rules and norms. Ensure the environment in Hotel organization is secure for employees and visitors.
• Coordinating of the pre-opening security activities on hotel. Provide proper communication between Hotel construction team and Dusit management related security and safety matters.
• Preparation of SOP and establish department.
• Order security-related supplies and equipment as needed.
• Coordinate security operations or activities with public law enforcement, fire and other agencies.
• Write or review security-related documents, such as incident reports, proposals, and tactical or strategic initiatives.
• Train subordinate security professionals or other organization members in security rules and procedures.
• Review financial reports to ensure efficiency and quality of security operations. Develop budgets for security operations.
• Identify, investigate, or resolve security breaches.

• Monitor security policies, programs or procedures to ensure compliance with internal security policies, licensing requirements, or applicable government security requirements, policies, and directives.
• Conduct physical examinations of property to ensure compliance with security policies and regulations.
• Analyse and evaluate security operations to identify risks or opportunities for improvement.
• During the COVID-19 virus pandemic, organized all protective measures and successfully conducted a quarantine procedure. Not a single recorded case in the Hotel team.
• Security organization Asian Champions League 2020. Bubble security protocol & accommodation of participants in a football event.

Assistant Security Manager at Katara Hospitality
  • Qatar - Doha
  • May 2016 to November 2019

Duties and Responsibilities:

• Developing and implementing security policies, protocol and procedures. Recruiting, training and supervising security officers and guards. Assist the manager in organizing, planning and implementing strategy.
• Coordinating pre-opening security activities in the hotel.
• Preparation of SOP and establish department.
• Ensure schedules and objectives are met.
• Supervise and motivate staff. Monitor operating costs, budgets and resources.
• Communicate with clients and evaluate their needs and specifications. Create reports, analyze and interpret data.
• Manage with recruitment process and training. Secure adherence to company’s policies and guidelines.
• Identify, investigate, or resolve security breaches.
• Train subordinate security professionals or other organization members in security rules and procedures.
• Order security supplies and equipment.

Security Supervisor (CCTV control room) at Emirates Palace
  • United Arab Emirates - Abu Dhabi
  • August 2012 to April 2016

Duties and Responsibilities:

• Main responsibilities included supervising CCTV operation and Master Fire Alarm Control Panel (MFACP) monitoring.
• Reviewed CCTV & MFACP operators reports and plan related activities.
• Train and schedule programs and functions to security personnel. Evaluate, assess and analyse performance of security personnel. Initiate disciplinary measures wherever necessary. Keep the premises free from all kinds of dangers.
• Monitor CCTV communications and Fire alarm prevention system and initiating appropriate action, all activities in the field of Video surveillance asset.
• Provide security of buildings and properties. Screen visitors before allowing them to enter the premises. Maintain all security devices and products in good working condition.
• Develop and implement preventative measures against accidents, thefts and other risks.
• Ensure compliance of applicable policies and regulations while implementing security measures.
• Control of employees, visitors, access gate, strict control of access inputs and outputs, control the entrance and exit. Manage at all safety information that is collected in control room, and their further processing.
• Implement VIP monitoring protocol and organized protecting the highest international VIP person (Kings, President, Prime Minister, etc.).
• The Emirates Palace implementing highest standards of security with using the modern technical equipment. Engagement highly skilled professional security officers.

Security supervisor at Princess cruise
  • United States - California
  • June 2008 to May 2012

Duties and Responsibilities:
• In charge for implementing and enforcing the ship’s security policies in areas including the decks, gangway, and superstructures. Task to preserve the safety of crew members, guests, and the vessel through their observations and quick reporting of unusual incidents and/or situations during safety rounds. Monitoring the use of equipment, processes, and strategies of effective security.
• Security supervisor is responsible to control and supervise all points of entry to the Cruise ship - gangways (walk through metal and x-ray machine) and tender docking stations.



• Other duties include reports to the Chief Security Officer and to the Staff Captain, responsible for direct supervision and on-the-job training of all subordinate security staff aboard the vessel, performs security and safety inspections of the ship on regular basis in order to ensure that appropriate Security measures are maintained and all safety equipment is in proper working condition, coordinates the ship security measures with the local port Security personnel at the various ports of call, conducts and supervises random and scheduled searches of crew cabins and around the ship as directed by the Chief Security Officer and the Staff Captain, responsible for authorization and issuing of visitor's passes and ensuring that all visitors have left the vessel on time, responsible for supervising the search and screening of crew and guests luggage during embarkation and disembarkation of the vessel, performs security related briefings and training of all newly joined crew and staff members, ensure that all applied security measures and precautions do not interfere with the normal operation of the vessel and cause a minimum discomfort to guests.
• Caring about the safety of the crew and guests.
• Participates in conducting fire Fire/Safety drill for all crew every 15 days, as well for all guests upon boarding on vessel.
• The customer service task, provide information and assistance about ship facilities for guests of the company, presenting positive attitude and willingness to help.


* Princess Cruise is one of the leading companies in the world in the field of tourist cruises. The company has about 10 000 employees and an exceptional selection of candidates.

Security & Safety Officer at Trans Petrol Company
  • Russian Federation
  • March 2006 to May 2008

• Main task is to providing physical and technical security of the oil exploitation station
• Monitoring CCTV .
• Monitoring fire alarm system and call fire department in case of fire.
• Responsibility for safety and security of all facilities.
• Monitoring specific prohibition areas, prevent any unauthorized entry.
• Observes arriving and departing personnel to prevent against theft of company property

• Implementation prescribed Security protocols and standards.
• Periodically patrolling through station buildings and grounds of work site. Checking if all doors, windows and gates are secure.
• Follows all hazardous waste handling guidelines.
• Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels miscreants.
• Inspects equipment and machinery to ascertain if tampering has occurred.
• Reports irregularities, such as fire hazards, leaking water pipes, and security doors left unlocked.

Police officer , Border unit at Ministry of Interior
  • Serbia
  • May 1997 to March 2006

Duties and Responsibilities:

• Police Sergeant in Border Units.
• Main responsibilities for monitoring international borders to prevent illegal immigrants, weapons, drugs and goods do not come into the country.
• Patrol the areas of assigned. Communication alongside communities, liaising with community groups and individuals. Respond to calls and requests from the public to assist at incidents.
• Diffuse potentially volatile situations with due regard for the safety of all involved. Conduct initial investigations, gather evidence, take statements, and comply with relevant legal requirements.

Education

Master's degree, -Marketing and trade management.
  • at Business Academy Belgrade
  • October 2000
Diploma, Police course
  • at Ministry of interior Serbia -
  • March 1997
Bachelor's degree, trade marketing manager
  • at Trade Business School
  • June 1996

Marketing and trade

Specialties & Skills

Computer Skills
Device Drivers
Security
Security
Police sergeant

Languages

Serbian
Expert
English
Intermediate
Russian
Intermediate
Spanish
Beginner

Memberships

Judo club Zvezdara Serbia
  • training
  • November 1991
Kick boxing club Zemun
  • training
  • May 1996

Training and Certifications

CCTV Operator Training (Training)
Training Institute:
CADD Emirates
Fire Prevention & Fire-fighting training – (Training)
Training Institute:
Fire Walder course- Doha ,Qatar
Fire-fighting training (Training)
Training Institute:
Department of Public Safety, Division of Fire Prevention, USA -
First Aid & CPR Course (Training)
Training Institute:
Enertech Qatar safety Training Center, Doha
Automatic External Defibrilation operation training (Training)
Training Institute:
Bionics W.L.L. Doha , Qatar
DPS license, Department Protective System (Training)
Training Institute:
Dubai Police Academy
PSBD license, Private Security Business Department (Training)
Training Institute:
N S I, National Security Institute, Abu Dhabi, U A E
MS office (Word, Excel, Internet.) business program (Training)
Training Institute:
Soft Line Academy, Belgrade, Serbia

Hobbies

  • • An earlier practice of Judo and Boxing for national team. Now only do recreational.