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Grant Ferguson

Lead Exams Invigilator/ Office Administrator

Location:
United Arab Emirates
Education:
Diploma, Business Management
Experience:
8 years, 9 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  8 Years, 9 Months   

May 2019 To June 2019

Lead Exams Invigilator/ Office Administrator

at GEMS Metropole School
Location : United Arab Emirates - Dubai
• Ensure all candidates have an equal opportunity
• Maintain integrity of exams by giving all attention to conducting the examination according to JCQ guidelines
• Observe all candidate’s in examination room at all times.
• Ensure exams security before, during and after the exam
• Prevent possible candidate malpractice
• Prevent possible administration failures
• Assist the Exams Officer in preparing for examinations
• Identify and register candidates
• Ensure that examination conditions continue throughout the exam and extra time
• Supervising candidates during rest and clash breaks
• Maintain a visible, professional and high profile within the school
• Ensure the correct producers are followed for the end of the exam and candidates are dismissed appropriately
• Ensure that all exams scripts and other materials are returned securely to the Exams Officer and stored safely
• Whole School data collection
• Minute taking for major meetings
• Data presentation development
• Policy review and correction
November 2018 To April 2019

General Manager

at tashas Cafe
Location : United Arab Emirates - Dubai
• Meeting restaurant financial objectives
• Attract guests by implementing marketing and community programs
• Maintaining operation standards by following franchisee agreement
• Accomplishing restaurant HR objectives by recruiting, selecting, coaching, counselling and disciplining staff members
• Maintaining professional and technical knowledge of by tracking emerging trends in the restaurant industry
• Accomplishing company goals by accepting ownership of policies and procedures
• P&L review and analysis
• Food cost and 6-week average development and review
• Offsite catering quotations and deployment
• Stock control and municipality procedure maintenance
• Conduct GM standard operating procedure reports to be submitted to brand
• Ensure staff knowledge of company code of conduct
• Food quality testing and rectification
• Maintain business records
• Determine and execute operating improvements
April 2018 To December 2018

Business Development & Recruitment

at TapeTalent Recruitment
Location : United Arab Emirates - Dubai
• Establishes recruiting requirements by studying organization plans and meeting with the hiring manager to discuss needs.
• Determines applicant requirements by studying job description and job qualifications.
• Attracts applicants by placing job advertisements, using newsgroups and job sites.
• Determines applicant qualifications by interviewing applicants,
• Improves organization attractiveness by recommending new policies and practices, monitoring job offers and compensation practices, emphasizing benefits and perks.
• Cold calling to set up meetings with potential clients
• Creating profiles to showcase our candidate database for specific industries
• Candidate timeline follow up - determine the progress with candidate in new position
• Client feedback follow up on new candidates’ performance
September 2016 To December 2017

Restaurant General Manager

at Famous Dave's UAE
Location : United Arab Emirates - Dubai
Responsibilities:
• Establishing and ensuring maintenance of high standards with stringent quality-control procedures in place
• Client & Supplier Liaison
• Detailed and focused Performance Reviews
• Effective handling of confidential information with sensitivity.
• Stock Control and Monitoring of Costs
• Invoicing and SOA for catering requests
• Supplier negotiations
• Food cost calculations
• Assigning duties and coordinating shift rosters
• Overseeing 2 outlets’ sales, including staff training, motivation and sales techniques.
• Document creation (Inventory, Cleaning schedule, supplier list, maintenance contact list)
• Monthly inventory variations
• Weekly inventory variations
• Food truck applications for events/ private catering
• Catering requests from clients
• P&L analysis
• Daily Administration and Managerial duties
• Initiating partnerships to gain footfall
• Food cost breakdown and analysis
• Event planning and execution
• Maintaining municipality procedures within the restaurant
• Maintaining franchisee agreements within the service standards from FDA (Famous Dave’s of America)
August 2015 To August 2016

Area Manager

at Pret To Go
Location : United Arab Emirates - Dubai
Assigning duties and coordinating shift rosters • Overseeing 6 outlets’ sales, including staff training, motivation and sales techniques. • Document creation (Inventory, Cleaning schedule, supplier list, maintenance contact list • Monthly inventory variations • Weekly inventory variations • Food truck applications for events/ private catering • Catering requests from clients • Invoicing and SOA for catering requests • Supplier negotiations • Food cost calculations • Daily Administration and Managerial duties • Establishing and ensuring maintenance of high standards with stringent quality-control procedures in place • Client & Supplier Liaison • Detailed and focused Performance Reviews • Effective handling of confidential information with sensitivity. • Stock Control and Monitoring of Costs
December 2014 To July 2015

Assistant General Manager

at Hogshead Illovo
Location : South Africa
Stock Control Client Liaise Shift Rosters Quality Control Costing Supplier Relations Daily Administration Duties Dealing With Confidential Information Coordinating Duties Performance Reviews Hiring Staff
June 2012 To November 2014

Assistant General Manager

at Hogshead Douglasdale
Location : South Africa
Stock Control Client Liaise Shift Rosters Quality Control Costing Supplier Relations Daily Administration Duties Dealing With Confidential Information Coordinating Duties Performance Reviews Hiring Staff
October 2011 To March 2012

Head Waiter

at River Deck Country Estate and Restauran
Location : South Africa
Table allocation
Function setup and brake down
Liaise with clients, suppliers and staff
Daily Administrative duties
Assisting with bartending, kitchens etc.
September 2010 To July 2011

Logistics

at ELS
Location : Germany
Travel to and oversee events
Liaise with clients, suppliers and staff
Dealing with confidential information
Daily Administrative duties
Assisting with bartending, kitchens etc.
January 2010 To June 2010

Events coordinator

at Mise en Place
Location : Germany
Setting up logistics
Liaise with clients, suppliers and staff
Coordinating functions
Dealing with confidential information
Daily Administrative duties
Travel to and overseeing events
Assisting with serving guests, Bartending, kitchen etc.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
November 2019

Diploma, Human Resources Management

at eLearning College
Location : United Arab Emirates - Dubai
Grade: 90 out of 100
• Understanding organizations and the role of Human Resources
• Recruitment and Selection
• Staff Training and Development
• Developing yourself as an effective HR/L&D practitioner
• Delivering Learning & Development activities
• Supporting good practice in Performance and Reward Management
• Supporting good practice in managing employment relations
• Supporting change within organizations
December 2019

Diploma, Business Management

at eLearning College
Location : United Arab Emirates - Dubai
• The Business Environment
o Internal/External Aspects
o Corporations
o Co-operatives
o Partnerships
 Sole Traders
 Limited Liability Companies
• Human Resources
o Staffing
o Selection
o Labour Relations
• Components of Performance Management
o Planning
o Monitoring
o Developing
o Rating & Appraisals
o Act of Appreciation
• Identifying and understanding Marketing
December 2019

Diploma, Facilities Management

at eLeraning College
Location : United Arab Emirates - Dubai
• Facilities management objectives
• Role of Facilities Managers
• FM competencies
• Overview of Facilities operations
• Facilities management Strategic phases
• Development of Facilities management phases
• Facilities Strategy formulation
• Types of Facilities plan
• Facilities Planning implementation strategies
• Facilities management budget plan objective
• Facilities management project budget brainstorming
• Development of facilities operating budget
• Facilities preventive maintenance plan objective
• Developing preventive maintenance plan
• FM performance reporting
December 2009

Diploma, Attendance

at International Hotel School
Location : South Africa
Grade: 70 out of 100
Michelangelo Hotel FOH • Jonny Walker • FIFA Confederations Cup VIP • International Journalism Council • Base Line • IHS Social • Indaba Hotel and Conference Kitchen, Reception and coordinating Restaurant management
January 2006

High school or equivalent, Matric

at Ridge Private School
Location : South Africa
Grade: 75 out of 100
Hospitality management

Specialties & Skills

Franchise Agreement Standards

Quality Assurance

ADMINISTRATION

CUSTOMER RELATIONS

GENERAL MANAGEMENT

MICROSOFT OUTLOOK

Area Management

BUSINESS MANAGEMENT

Hospitality

Hospitality Management

Quality Assurance

Human Resources

Facilities Management

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Afrikaans

Beginner

English

Expert

Training and Certifications

PIC Level 3 ( Certificate )

Issued in: September 2015

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