Gulkair Moldalieva, Senior Sales Associate

Gulkair Moldalieva

Senior Sales Associate

Apparel LLC

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, ECONOMICS
Experience
16 years, 11 months

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Work Experience

Total years of experience :16 years, 11 months

Senior Sales Associate at Apparel LLC
  • United Arab Emirates - Abu Dhabi
  • My current job since September 2012

Senior Sales Associate. (CALL IT SPRING 2012 -till date)

Main Job Responsibilities

• Ensure Individual targets are achieved with KPI’s.
• Ensure section responsibilities are done effectively.
• To provide customer satisfaction by delivering exceptional customer service
• Ensure Stay GOLD program is followed.
• Resolving customer problems or complaints by determining optimal solutions.
• Ensure store is maintained to company SOP standards.
• Provide exceptional customer service and ensure the all team members also provide the same level of service.
• Cash handling, deposit reconciliation and delivery of deposit to bank & Ensure daily SOP is maintained.
• Manage all kind of store operational issues, to include store housekeeping, store administrative duties, physical inventories, price changes, ect.
• Ensure VP standards are maintained in the store in all sections.

Manager – Consultant at Keldike, Kyrgyz National jewelry
  • Kyrgyzstan
  • May 2010 to August 2012
Manager - Consultant at Shoola, Travel Agency, Tour Operations
  • Kyrgyzstan
  • March 2007 to March 2010

Main Job Responsibilities

• Establishing partnership with foreign travel and educational companies, consulting clients about educational programs in USA and UK, paperwork, maintaining correspondence with foreign partners.
• worked under Tour Operations Department and handled all tours related job functions
Operations, Reservation and Tour Guiding.
• Deal with European incoming companies: hotel-excursion-guide-transfer-activity reservation, management, marketing campaigns, participation in foreign exhibition and workshops.

Education

Bachelor's degree, ECONOMICS
  • at Iskhak Razzakov Technical University
  • August 1997

Specialties & Skills

Teamwork
Business Analysis
People Management
Decision Making Skills
Leadership

Languages

Russian
Expert
English
Expert

Training and Certifications

Customer Service (Training)
Training Institute:
Apparel LLC
Date Attended:
October 2012
Duration:
40 hours
Visual Merchandising (Training)
Training Institute:
Apparel LLC
Date Attended:
December 2012
Duration:
240 hours

Hobbies

  • Watch Movies, Social Networking, Reading