Senior Sales Associate
Apparel LLC
Total years of experience :16 years, 11 months
Senior Sales Associate. (CALL IT SPRING 2012 -till date)
Main Job Responsibilities
• Ensure Individual targets are achieved with KPI’s.
• Ensure section responsibilities are done effectively.
• To provide customer satisfaction by delivering exceptional customer service
• Ensure Stay GOLD program is followed.
• Resolving customer problems or complaints by determining optimal solutions.
• Ensure store is maintained to company SOP standards.
• Provide exceptional customer service and ensure the all team members also provide the same level of service.
• Cash handling, deposit reconciliation and delivery of deposit to bank & Ensure daily SOP is maintained.
• Manage all kind of store operational issues, to include store housekeeping, store administrative duties, physical inventories, price changes, ect.
• Ensure VP standards are maintained in the store in all sections.
Main Job Responsibilities
• Establishing partnership with foreign travel and educational companies, consulting clients about educational programs in USA and UK, paperwork, maintaining correspondence with foreign partners.
• worked under Tour Operations Department and handled all tours related job functions
Operations, Reservation and Tour Guiding.
• Deal with European incoming companies: hotel-excursion-guide-transfer-activity reservation, management, marketing campaigns, participation in foreign exhibition and workshops.