senior cabin crew and recruitment team
flydubai airways
Total years of experience :20 years, 11 Months
Intern, Dubai international airport Terminal 2 from 2011 till yet as Senior Cabin Crew under Fly Dubai
Responsibilities: almost operation in the cabin for aircraft 737/800 as cabin crew starts from:
Check each boarding for passengers and all duties belong for passengers.
Pass all the Exam and Follow the produced for all the manuals start from SEP, CSRM, and SOP.
Plus all the first aid produced as per airline manual.
Arrange my galley as a part of my tasks and duty daily and to do our sales onboard.
Arrange our combo meal onboard, prepaid meal pulse business class service.
Handel all charter flights with different procedure from one to one.
Communicating with the flight deck crew.
Add to all the tasks start from our briefing to debriefing.
New experience with our new section in business class since 2013.
Add to I am one of the recruitment team and culture and development team as part of develop and growth our company.
Responsibilities: almost operation on airport as:
Check in passengers on almost of the flights by use many systems.
Do reservation for passengers if require from us.
On the other hand, Handel excesses bags counters.
Then boarding passengers to aircraft when it is ready.
Special handling department for special service passengers.
Solve all problems that face my team.
Try to covering my shortage on my staff if happen.
Connecting with all departments in airport to provide the passengers the best service, which we can do.
Train them on manual system in case of system down or any problem technical.
Sometimes replacement for airline staff if we have shortage on them and do their tasks as check the flight refueling arrange the carting as per passengers boarded and arrange load sheet add to a lot of tasks more.
Responsibilities: all tasks on my department like:
Give my staff the basic rules which follow to deal with customers and
Try to develop their activities to be more effect on my income
Arrange the haj and omra trips yearly beginning from the tkt via to
Accommodation, transportation till the end in the airport
Add to some internal and external trip independent on the market order
Plus I try to sell for another departments in my company and promoted
For our product under name (teamwork) to grow with our company.
Booked ticket to almost destination by almost airline.
Reserved hotels and suites and offered transportation internal and
External add to arrange touristic programmers around the world.
Attending customers by using good communication by using good communication skills assist customer.
Handle cash, credit transactions & bank deposits.
Bachelor of tourism and hotel management: Suez Canal University, Graduated in June 2002 with grade average very good.