haidy boless, customer service

haidy boless

customer service

Al garas Food ingredients - bellfoods

Location
Egypt - Alexandria
Education
Bachelor's degree, Accounting
Experience
12 years, 11 Months

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Work Experience

Total years of experience :12 years, 11 Months

customer service at Al garas Food ingredients - bellfoods
  • Egypt - Alexandria
  • My current job since June 2014

• Keeping in contact with existing customers in person and by phone
• respond promptly to customer inquiries
• handle and resolve customer complaints
• obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information.
• Communicate and coordinate with internal departments.
• Perform day to day financial transactions including verifying, classifying, computing, posting and recording accounts receivable data
• Prepare invoices.
• Facilitate swift payment of invoices due to the organization by sending Account statement reminders and contacting clients with outstanding accounts

accountant at Canon Global industry
  • Egypt - Alexandria
  • February 2014 to May 2014

• prepared documents( Purchasing & materials out ) for data entry
• verified, updated and corrected source documents
• entered data into Tally database
• checked printouts and checks for accuracy
• store completed documents in designated locations

Executive secretary at Al-Emad Transport s.a.e
  • Egypt - Alexandria
  • July 2013 to January 2014

• Provide administrative and clerical support to departments or individuals.
• Relay directives, instructions and assignment to executives.
• Receive and relay telephone messages.
• Direct the general public to the appropriate staff member.
• Maintain hard copy and electronic filing system
• Sign for Middle East /Fed Ex/TNT/ DHL packages.

Accountant at Redmar
  • Egypt - Alexandria
  • July 2011 to June 2012

• Reconcile all balance sheet and profit and loss accounts on monthly basis
• Responsible for the bank reconciliation
• Responsible for the full accounts payable, accounts receivable and all general ledger transactions

محاسبة قانونية at William SABET office
  • Egypt - Alexandria
  • March 2009 to April 2010

• Book keeping.
• Ledgers registration.• Recording Expense
• Preparing Balance Sheet, Income Statement and Cash Flow Statement.

Education

Bachelor's degree, Accounting
  • at Faculty of Commerce ( English Department
  • May 2008

Specialties & Skills

Work Life Balance
Cash Flow Forecasting
Balance
Record Keeping
Cash Flow Management
reading

Languages

Arabic
Expert
English
Expert
French
Expert