IS Manager, Enterprise Systems and Batelco corporate networks
BATELCO (Bahrain Telecommunications Company)
Total years of experience :28 years, 1 month
Summary: Preside over all Enterprise systems and Batelco Cooperate Networks infrastructure development. Managed, supported, maintained and oversaw security of enterprise systems. Lead technical and support teams, developed policies and procedures, optimized processes. Designed business solutions, enforced project compliance to SLAs, reduced costs, oversaw projects, and oversee strategic and operational blueprints to meet project deliverables.
Standardise internal policies and procedures, tighten financial controls on operating expenditures, and stream line vendor management process and set firm Service Level Agreements (SLAs)
Built and start started implementing infrastructure strategy to enable Batelco IT to be fully converging and provide cost affected, secure, reliable, and optimized services.
Vastly improved efficiencies and cut costs via a multi-pronged program of consolidations including a centralised automated backup process for all systems, disk storage facility, a new Storage Network Infrastructure and automated systems monitoring.
Consolidated Intel based platforms (windows and Linux) using the virtualization technologies to reduce the overall total cost of ownership and ensure fast project delivery, increase tier 2 application availability.
Built new projects gating process that defined adequate checks and balances throughout the project implementation phases.
Delivered the on time $US1.5 million implementation of a disk storage infrastructure and off-site data replication project to protect business critical systems and mitigate risk via strict disaster recovery program.
Transformed an environment struggling with data management issues, rising operating costs and poor system performances by designing an enterprise data disk storage solution. Considered a model of contemporary data management, the new system allowed easy system migrations, slashed the costs of vendor support, and improved performance.
Summary: Provided billing/ERP systems support, administered and supported SAP R/3 on three-tier landscape, reviewed system performances—assigned profiles, managed printers, oversaw backup and recovery and database management. Role included analysing and implemented system flexibility to meet future demands, and managing projects. Provided technical expertise to guide subordinates and other IS colleagues in execution of their roles and acting as internal consultant for the company in the production services area and related fields
Technologies: Oracle RDBMS, Oracle HRMS, Mediation, HP-Unix, HP OpenView, OmniBack, StorageTek Robotic Tape Libraries, SAP R/3, EMC Symmextrix Disk Arrays, Storage Area Network, EMC SRDF facility,
Provide support services, which include selection, designing, testing and deployment of the technical infrastructure necessary to support the functional requirements in accordance with the Production Criteria. Provide business continuity services for business critical systems to ensure ongoing availability of these systems in the event of a disaster.
Partnered with consultants to successfully replace the antiquated financial system with SAP R/3 4.6C implementation. Personally designed and built three-tier landscape on schedule, and progressed post-implementation to administer the system—overseeing user management, “hotfix” applications, capacity planning, the correction and transport system, and database administration.
Averted exposure to risk in an environment where no disaster recovery existed. Designed, developed and tested the infrastructure and recovery processes, and achieved complete recovery of business critical systems from a separate site.
Summary: Designed and developed Executive Information Systems (EIS) IS, Medical & General Insurance Systems, Payment Voucher System, Marketing Information system. Support Sun GL System (General Ledger System), ICON System (Investment system). Administer and supported Oracle databases for the EIS, GL, Medical, General, reinsurance Databases ( both production, UAT, and development instances)
Technologies: Oracle RDBMS, Viuasl basic, Oracle developer, Oracle Designer
Summary: A team leader for the pension system of the pension Fund Commission Computer System, responsible for designing and implementing an automated pension system. In addition was responsible for the users needs assessment, studying and evaluating the existing systems and the overall design and producing the user interface
Technologies: Oracle RDBMS, Oracle developer, Oracle Designer