Hala Mehyar, Sr. Business Analyst / Project Manager

Hala Mehyar

Sr. Business Analyst / Project Manager

E-Tech Systems

Location
Jordan
Education
Bachelor's degree,
Experience
21 years, 1 Months

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Work Experience

Total years of experience :21 years, 1 Months

Sr. Business Analyst / Project Manager at E-Tech Systems
  • Jordan - Amman
  • My current job since September 2011

 Oracle Webcenter Spaces
 Oracle Content Server 'ECM'
 OmniDocs Document Archiving System
 BPM & SOA Suite


• Manage and develop requirements
• Prepare Software requirements specifications Functional and Non-Functionality requirements (Use Case Analysis)
• Prioritize requirements and dependencies
• Prepare Mockups and scenarios for all use cases handed to the project team.
• Define project scope, goals and deliverables that support business goals in collaboration with management and stakeholders.
• Follow up the projects execution and assure that the work is done according to the technical specifications and schedule.
• Validate and verify requirements along project manager
• Study technical problems that may occur and arrange to solve them.
• Study the progress reports and forwards the comments / suggestions to Executive Manager.
• Delegate tasks and responsibilities project team members
• Identify and resolve issues and conflicts within the project team.
• Identify and manage project dependencies and critical path.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Determine status reports from the project team, analyze results, and troubleshoot problem areas
Projects
 \[KSA\]Royal Protocols Portal (Internet & Intranet), BPM Processes
 \[JORDAN\] Anti-Corruption Commission, Correspondence Management System & Document Management
 \[Jordan\] Public Security Directorate, Document Management System
 \[KSA\] Dammam University, Internet and Intranet Portals
 \[Libya\] Dar Ifta'a, Intranet & Internet Portals, Correspondence Management System, Fatwa & CRM Process Automation "SOA Suite"

Sr Senior Business Consultant at Quality Business Solutions
  • Jordan - Amman
  • May 2011 to September 2011

SharePoint 2010
• meeting with clients to determine requirements;
• working with clients to define the scope of a project;
• clarifying a client's system specifications, understanding their work practices and the nature of their business;
• liaising with staff at all levels of a client organization;
• developing agreed solutions and implementing new systems;
• presenting solutions in written or oral reports;
• helping clients with change-management activities;
• preparing documentation and presenting progress reports to customers;
• organizing training for users and other consultants;
• being involved in sales and support and, where appropriate, maintaining contact with client organizations;

• Gather & Develop Requirements
• Write SRS and design for optimum solutions
• Follow up the technical team


Projects
 \[JORDAN\] Ministry of Labor "النظام الوطني للتشغيل الالكتروني"
 \[JORDAN\] Orange, Internet & Intranet Portals
 \[JORDAN\] Jordan Standards and Metrology Organization, Internet & Intranet Portals

Software Development Coordinator at Al-Oula for Maintenance & Consultancy
  • Jordan - Amman
  • November 2010 to May 2011

Manage and develop requirements using tool “CaseComplete”
Adapting Use case analysis which is the most common technique used to identify the requirements of a system (normally associated with software/process design) and the information used to both define processes used and classes (which are a collection of actors and processes) which will be used both in the use case diagram and the overall use case in the development or redesign of a software system or program. The use case analysis is the foundation upon which the system will be built
A use case is a set of scenarios that describing an interaction between a user and a system. A use case diagram displays the relationship among actors and use cases. The two main components of a use case diagram are use cases and actors.
•Prepare Software requirements specifications Functional and Non-Functionality requirements (Use Case Analysis)
•Prioritize use cases and dependencies
•Prepare Mockups and scenarios for all use case handed to the project team.
•Define project scope, goals and deliverables that support business goals in collaboration with management and stakeholders.
•Manage and lead the project team.
Validate and verify requirements along with the quality assurance team
Develop and maintain a detailed project plan clear work break down structure.
Direct and manage project development from beginning to end.
Estimate the resources and participants needed to achieve project goals.
Delegate tasks and responsibilities project team members
Identify and resolve issues and conflicts within the project team.
Identify and manage project dependencies and critical path.
Plan and schedule project timelines and milestones using appropriate tools.
Track project milestones and deliverables.
Develop and deliver progress reports, proposals, requirements documentation, and presentations.
Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas
(Android)

Business Analyst at Primus
  • Jordan - Amman
  • November 2009 to November 2010

• Pre-sale activities including meeting with clients, understanding their needs, consult with the proper solution, presentations & demos, writing technical solution in proposals and RFPs
 Microsoft Officer SharePoint Server 2007 (Enterprise Projects)
 Primus CMS (SME)
 DotNetNuke (SME)
 DIWAN/Archiving Systems and workflows (Enterprise Projects)

• CMMI - Capability Maturity Model Integration Level 3 Requirements Management (REQM) & Requirements Development (RD) processes.
• Gathering requirements from Stakeholders.
• Analyze; develop business requirements and related business rules based on client’s needs.
• Work closely with the Stakeholders in the definition, testing, training, implementation, and support of functional & Non Functional requirements.
• Identify requirements via industry standard analysis techniques such as data flow modeling, workflow analysis, functional decomposition analysis, and use case analysis (modeling and UML). The Analyst will specify requirements through interviews, workshops, and/or existing systems documentation or procedures.
• Analyze, manage requirements, and change requests using “Enterprise Architect” Tool.
• Participate in frequent meetings with Stakeholders (Client & Development Team) to facilitate the understanding, clarification, and implementation of requirements
• Working closely with Project managers to help reviewing the requirements, adjusting the project plan as possible, specifying the project deliverables. And with Solution architect to help designing the solution according the requirements’ gathered.
• Reviews all project deliverables that are related to requirements, solution design and testing; looking in detail to make sure that the business needs are being addressed.

Business Analyst at BEAT
  • Jordan - Amman
  • August 2008 to October 2009

• Quickly understands the business issues and data challenges of client's organization and industry.
• Identifies client organization's strengths and weaknesses and suggests areas of improvement.
• Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution.
• Develops functional specifications and system design specifications for client engagements.
• Use Case analysis approach using Case Complete Tool /Serlio Software
• Working Areas: Zain porta, Zain SIT for the indirect sales using PDA, Nuqul Group web site, National Center for Human Resources Development (Al Manar Web Site).
• Prepare Requirement Management Plan.

Developer at Union Bank
  • Jordan
  • May 2006 to August 2008

• Developing banking systems.
 Electronic Clearing Cheques (ECC) : a full Integration Layer to the Core banking system (Bank Master/ trademark of Kindle banking system) UNIX O.S.
 Implementing Bad debts System.
• Gather and Analyze Data to implement programs and reports, according to users’ requirements.
• Prepare monthly, quarterly, and yearly Reports and Statistics.
• Projects' Full Technical Documentation and User manuals.
• User Trainee and full Banking Systems Support.

Developer/ analyst at Arab Insurance Company
  • Jordan - Amman
  • March 2003 to May 2006

Blue Energy For Advance Technology Dier Ghbar/ Amman - Jordan
Business Analyst
• Quickly understands the business issues and data challenges of client's organization and industry.
• Identifies client organization's strengths and weaknesses and suggests areas of improvement.
• Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution.
• Develops functional specifications and system design specifications for client engagements.
• Use Case analysis approach using Case Complete Tool /Serlio Software
• Working Areas: Zain porta, Zain SIT for the indirect sales using PDA, Nuqul Group web site, National Center for Human Resources Development (Al Manar Web Site).
• Prepare Requirement Management Plan.
Union Bank For Savings & Investments Shmeisani/ Amman - Jordan
Information System Departments- Developments Section.
• Developing banking systems.
 Electronic Clearing Cheques (ECC) : a full Integration Layer to the Core banking system (Bank Master/ trademark of Kindle banking system) UNIX O.S.
 Implementing Bad debts System.
• Gather and Analyze Data to implement programs and reports, according to users’ requirements.
• Prepare monthly, quarterly, and yearly Reports and Statistics.
• Projects' Full Technical Documentation and User manuals.
• User Trainee and full Banking Systems Support.

Arab Life & Accident Insurance CO. Shmeisani /Amman - Jordan
IT department/ Computer Programmer
• Developing Complete Insurance System (and Reinsurance), Maintain and add new input screen upon user request.
• End User Support, Training, Software/Hardware Installations.
• Manage Network Connectivity between branches(Irbid, Wihdat, Ramallah) and the main branch (Core) in Shmaisani.
• Monitor and troubleshot network, creating users, groups and manage security.
• Generate daily, monthly, quarterly, and yearly reports and statistics.

Education

Bachelor's degree,
  • at Balqa' Applied University
  • March 2003

Information Technology

Specialties & Skills

Business Solutions
Business Analyst /Programmer

Languages

Arabic
Expert
English
Expert