Hala Omari, Customer Service Represintitive/ CSR

Hala Omari

Customer Service Represintitive/ CSR

Extensya/Aramex

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, English for Specific Purposes/ ESP
Experience
1 year, 10 months

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Work Experience

Total years of experience :1 year, 10 months

Customer Service Represintitive/ CSR at Extensya/Aramex
  • Jordan - Irbid
  • October 2011 to July 2013

It was Aramex UAE call center in Jordan/Extensya, i worked on several systems (VECHI, SYNTLETE..) the main purpose of our job is to offer our customers the service they need in the best way, it was English customer service

Education

Bachelor's degree, English for Specific Purposes/ ESP
  • at Jordan University of Science and Technology
  • June 2010

I have a bachelor degree in Applied English from JUST university in Jordan,the main purpose of our major is to learn how to deal with English in different feilds such as ;TRANSLATION,SECRETARY,METHODS OF TEACHING,COMMERCIAL..ETC. I had been graduated in 2010 i got EXCELLENT average 86.4%

Specialties & Skills

Secretarial
Customer Service
Translation
Administration
Teaching
Good in using computer skills
Good in using both Arabic and English languages

Languages

English
Intermediate

Training and Certifications

training (Certificate)
Date Attended:
October 2010
Valid Until:
November 2010
TOEFL (Certificate)
Date Attended:
June 2010
Valid Until:
June 2010
ICDL (Certificate)
Date Attended:
September 2010
Valid Until:
November 2010