Consultant
Gallup
Total years of experience :5 years, 1 month
• Part of a dynamic team which works closely with clients to monitor their existing business practices, identify the weakness and challenges through qualitative and quantitative research to provide Insight and Recommendations for improvements, focusing on the Human Capital
• Work in close collaboration with the Organizational Development and Learning Department at the client to help them understand their employees better and give them a deeper insight to employee related issues
• Work side by side with business partners to determine how to best achieve their strategic goals through leveraging existing knowledge, assessing information gaps, incorporating relevant secondary research & conducting primary research
• Conduct developmental training sessions with managers to align them with organization's mission and values and to create synergy with their own team members
• Proposed solutions to address human capital inefficiencies at a global FMCG company’s operations in the Middle East, Turkey, and Africa. Developed a roadmap to restructure induction, hiring, and performance management systems
• Developed an employee development and retention program for a major bank which increased employee retention by 10%
• Part of a dynamic team which works closely with clients to monitor their existing business practices, identify the weakness and challenges through qualitative and quantitative research to provide Insight and Recommendations for improvements
• Managing multiple accounts across South East Asia and MENA Region worth $2.3 millionwith clients ranging from FMCG to Telecom to Financial Services; grew the portfolio by $700, 000 in 8 months
• Deliverables include valuable insights from specific research projects, synthesis of consumer insights with internal sales data, syndicated studies, and competitive intelligence.
• Executes strategic approaches, including: one-on-ones with consumers and employees, focus groups (in person and online)
• Works side by side with business partners to determine how to best achieve their strategic goals through leveraging existing knowledge, assessing information gaps, incorporating relevant secondary research & conducting primary research.
• Work in close collaboration with operations team, client service group and finance staff to ensure the proposal’s technical/programmatic, organizational, staffing and cost structures will enable Gallup to effectively complete and implement Employee and Customer Engagement Programs
• Initiated a Project for Comprehensive Reporting System at RB, Reckitt Benckiser Intelligence Platform. It served as a Superior Analytical Reporting tool for Sales, Brands and Trade Marketing Department
• Stationed at the two main distributors in Karachi for auditing purposes. This audit provided reasons for the anomalies between the reported units in the database and physically present
• Interacted at National Level for reclassification of outlets not just based on sales but also by category type such as Bakery, General Store, etc. This was an initiative in cleansing the data for the Intelligence Platform
• Involved in the Pre-Sales and the Post-Sales consultancy of World Class Software Solution from companies such as SAS and SUNGARD. Clients ranged from Educational to Banking Sector of Pakistan
• Coordinated a series of sales operations. Presented a case study in Dubai to a Principal Partner, SUNGARD on how to approach prospective customer, was judged to have the best strategy amongst all partners. Coordinated a major sale at Soneri Bank Pakistan, for Risk Management and Business Intelligence Solution
• Worked on a parallel project for the rebranding of the organization. Involved developing a marketing kit, website and a revamp of the organizational outlook
• Was responsible for the timely launch of three new branches by ensuring timely vendor payment and installations and implementation of infrastructure by the IT department. Achieved targets within one week before launch
• Assisted Associate Director with relationship-building through efforts such as initial outreach, creating materials in preparation for marketing meetings and developing a strategy designed to facilitate a positive feedback
• Targeted prospective members through background market research and direct contact by phone and e-mail
• Developed and implemented a marketing strategy which helped in growing business by 20% within two months
• Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Accomplished organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Created an automated attendance management and payroll software system to ensure punctuality and timely salary pay
• Create marketing material to promote the services offered by the organization
• Conducted a series of Leadership Workshops at Pakistan’s biggest NGO The Citizen Foundation. The workshop was presented to high school students to help them understand how they can make a difference in their society. • Organized a Creative Writing Workshop at LUMS under the banner of LUMS Literary Society, Dec 2009 • Currently serving as Communications Manager, LUMS Executive Marketing Club. Responsible for all external communications. Also developed, designed and maintained the website